Corsair M65 Scroll Wheel Loose and Rattles

[Crell Vorlem]

Recently Corsair replaced my M60 mouse with the M65 due to what I think was a problem with it's laser. After opening my M65, I noticed the scroll wheel was loose and would rattle from side to side. There's a few spots on the scroll wheel where while in that position, it feels more solid.

 

When I bought my first M60 it had this exact problem with the scroll wheel and Corsair replaced that one with another M60 which also had a loose scroll wheel although not nearly as bad as the previous one so I didn't send it back and that one lasted about a year before having issues with it's laser. Now the M65 they replaced that one with has a rattling scroll wheel.

 

I think this is a really excellent mouse and a noticeable improvement over the M60 but wish the quality of the scroll wheel could match the rest of the mouse.

 

As I have to pay for shipping these mice back each time Corsair sends me a faulty one, I'm disinclined to try that again. Does anyone have similar issues with their M60s and M65s? A while ago I bought someone a M60 as a gift and recently compared their scroll wheel to mine and that M60 has a very solid and properly working scroll wheel.

 

Thanks for any information you may have.

[coccosoids]

My M60 had this issue right out of the box. As well as other scroll wheel related issues.

 

You can read more on it if interested here:

 

http://forum.corsair.com/v3/showthread.php?p=671038#post671038

 

However, may I ask in what way is it an improvement over the M60?

[Toasted]

Contact customer service via phone and tell them your replacement mouse is faulty.

 

You can contact customer service using Skype by calling their toll-free number.