franky52 Posted August 21, 2013 Share Posted August 21, 2013 Hi! I made a ticket (6083254) on 8/15/2013 and haven't recieved a reply yet. Could someone take a look at it and respond to me? A crack has shown up around one of the bottom bolts in the glass window of my Obsidian 800D. :mad: I can provide photo's if required. Thank you Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2013 Corsair Employees Share Posted August 22, 2013 I have notified our TS team. Please refer to your new ticket comment. Link to comment Share on other sites More sharing options...
franky52 Posted August 22, 2013 Author Share Posted August 22, 2013 Thank you I've replied to the ticket. Attached as requested photos and invoice Regards Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 23, 2013 Corsair Employees Share Posted August 23, 2013 Your replacement part shipped out this morning UPS Tracking number 1Z762E3R0461199851 Link to comment Share on other sites More sharing options...
franky52 Posted August 26, 2013 Author Share Posted August 26, 2013 I've just received my replacemant. Very good and fast service. My only complaint is the need to write to this forum to get an RMA. Thanks for your help RAM GUY!!! Link to comment Share on other sites More sharing options...
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