WuMyster Posted August 21, 2013 Share Posted August 21, 2013 Ive posted on different forums and ive been told that youll possible RMA my issue. Ive sent a question in but to no answer! I received the case yesterday and the trays were kind of stuck in the case, so i took them out carefully. As soon as I pressed the pressure parts, they snapped instantly. I checked the second one to see how I could have done it and they have cracks where pressure is supposed to be pressed to get the trays out. Is there a possibility I could get an RMA for this? If so, how would I do so? There is no part number for anything to do with the 540. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 21, 2013 Corsair Employees Share Posted August 21, 2013 Please enter this part number in the ticket: CC600T-TRAY Thanks. Link to comment Share on other sites More sharing options...
WuMyster Posted August 21, 2013 Author Share Posted August 21, 2013 The question or the RMA? Link to comment Share on other sites More sharing options...
WuMyster Posted August 21, 2013 Author Share Posted August 21, 2013 Looked like tickets are RMAs so ive put one in. Ticket number is 6087039 incase you need it. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2013 Corsair Employees Share Posted August 22, 2013 Ticket no. 6087039 has been processed. The replacement tray will be shipped out soon. Link to comment Share on other sites More sharing options...
WuMyster Posted August 22, 2013 Author Share Posted August 22, 2013 Do you have my address? I dont remember entering it? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 22, 2013 Corsair Employees Share Posted August 22, 2013 The address is required when you created a portal account. Please log back in to the portal and verify this. Link to comment Share on other sites More sharing options...
bhavv Posted August 30, 2013 Share Posted August 30, 2013 Hi, I just bought a Corsair 540 case, and tried to install the hard drives into the cages very carefully, but they hadnt pugged in. When I tried to push one of the cages in to get them plugged in at the back, the tabs snapped instantly. I put in a ticket no 6093133, but it didnt ask me to write a description anywhere, and I pressed back and forwards on my browser a few times to look for where I was meant to add some information for this, but it just submitted a second ticket by accident. Could I please get a replacement tray? Link to comment Share on other sites More sharing options...
WuMyster Posted August 30, 2013 Author Share Posted August 30, 2013 I didnt fill in details as well i dont think. However, i received 3 trays and even a new SSD cage which is actually much better! EDIT: +RAMGUY, im the person who was asking about coil whine in the AX860 and i have bought one and it is completely silent! Link to comment Share on other sites More sharing options...
bhavv Posted August 30, 2013 Share Posted August 30, 2013 Cool, I actually stuck my SSDs on top of my HDDs to cover up the labels, though I just realized that blu tak probably isnt a great idea right under the graphics cards, so I ordered some double sided tape. The cage still works though, but I dont seem to be able to easily pull them out after the plugs connected at the back, and I'm scared of gripping the tabs on the other one too much now in case it snaps too. Link to comment Share on other sites More sharing options...
WuMyster Posted August 30, 2013 Author Share Posted August 30, 2013 Yeah, even with the replacements, the hot swap connectors are way too tight for all my drives. Trying to pull them out with the tabs feel as though theyll snap. What i have to do is press the tabs but then put my palm on the HDDs and use it to pull the drives towards me. You can tell by doing that, that the force needed would break the tabs instantly. Link to comment Share on other sites More sharing options...
jvolkman Posted September 22, 2013 Share Posted September 22, 2013 Hi, A tab on one of my trays also snapped when removing a drive. I've opened ticket 6128942 and selected CC600T-TRAY as the part number. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 26, 2013 Corsair Employees Share Posted September 26, 2013 Ticket number 6128942 has been processed. Link to comment Share on other sites More sharing options...
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