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Why are UK support tickets not being answered?

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I've posted 2 now, one 4 weeks ago (#6070806), the other a few days ago (#6084713) and I've heard nothing back on either.


I posted via the UK support link (although this redirected to corsair secure).


All I need is an RMA on a faulty front USB port for an Obsidian case I purchased a couple of months back.


Please can someone get back to me, thanks.

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