quart Posted August 18, 2013 Share Posted August 18, 2013 I recently reinstalled my corsair link system in my system after updating it with a DIY watercooled system. I previously had been using an H80, but upgraded to a custom solution. Before this move I had the Corsair link installed in my system and it worked fine. It monitored all my temps and I could easily control my case fans using the fan module, as well as my LED's supplied with the lighting module. During the course of my rebuild, I removed the guts of my system and installed it into a test bench and only connected the main Corsair link module to monitor temps and didn't install the fan, or lighting modules. I used the system for about three months like this.... Fast forward to this weekend, and when I finally got everything installed and working in my new rig I am unable to get the fans or LED module to be detected in the corsair link software. I know they are getting power correctly since they all (the fans and LEDs) power on when connected through their respective modules, but they are not identified or controllable inside Corsair link software. I have checked and rechecked the connections between the modules and the main corsair link unit and nothing changes. I have even uninstalled and reinstalled several different versions of Corsair link software, going back to the original Version 1. I am currently running 2.3.4816. My system components are below and I am running Windows 7 Ultimate. Any direction is appreciated. Motherboard: Asus Z77 Sabertooth CPU: Intel I7-2600k Ram: Corsair Dominator Pro 1600 (16GB) PSU: Corsair AX 1200 GPU: eVGA 680 GTX HDD: OCZ Vertex 4 SSD Case Fan: (x3) Silverstone 180mm fans Case Fan: (x2) Silverstone 120mm fans Link to comment Share on other sites More sharing options...
wytnyt Posted August 18, 2013 Share Posted August 18, 2013 your fans are probably uncontrollable by the link... Link to comment Share on other sites More sharing options...
quart Posted August 18, 2013 Author Share Posted August 18, 2013 Same fans worked in the previous install. So am not sure if that is it. The only thing that change was the addition of a rad, pump and related watering cool parts, but none are running through the Link. Link is connected to same fans, same led's that worked previously. Is possible I connected something wrong, but am hoping for some assistance from forum that might lead me to solution. Link to comment Share on other sites More sharing options...
wytnyt Posted August 19, 2013 Share Posted August 19, 2013 most likely you put it on a different usb header and now not being recognized in software Link to comment Share on other sites More sharing options...
quart Posted August 19, 2013 Author Share Posted August 19, 2013 I will try some different USB headers.. but this is a new motherboard and scenario is after a complete reinstall of the OS and all apps. Components are more or less same, but I did change MB. Am unaware of any specific issues or conflicts with Link and my board. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2013 Corsair Employees Share Posted August 20, 2013 When you reinstalled the O.S. did you do a full format on the HDD before you installed the O.S.? Or inn the case of an SSD you would have to Secure erase the drive before installing the O.S. Link to comment Share on other sites More sharing options...
quart Posted August 20, 2013 Author Share Posted August 20, 2013 Yes, it was a brand new HDD so didn't have a choice but to format it. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2013 Corsair Employees Share Posted August 20, 2013 Wait: I just caught something, you had been using an H80 previously and not an H80I correct? If yes then how did you see the H80 in Corsair Link do you have our Corsair Link and Lighting Kit? What exactly do you have and what is it connected to IE Fans and Coolers connected to Corsair Link? Link to comment Share on other sites More sharing options...
quart Posted August 20, 2013 Author Share Posted August 20, 2013 Yes, I had been using the H80, not newer H80i.... I do have both the lighting and fan modules currently as well. Previously, I was able to see the H80 as another device and could control its fan speeds, etc. separately. (it had its own cable going to the C-Link (far right hand side connector I believe). The new configuration doesn't use this connection b/c I am using a third-party water block. The only thinks that are connected in this new configuration are; Corsair Link to MB via USB header, Fan module to C-Link via Slot 1, Lighting Module 1 to C-link via slot 2, then a second lighting module to I think slot 3 or 4 on C-link. As it is connected, I have five fans all running through fan module and then five LED strips (corsair supplied) running through two lighting modules. All four units, C-link, Fan and two lighting modules have their own power connections to the AX1200, which is again the older style without the 'i' designation or C-link connection. Hope this helps clarify. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 21, 2013 Corsair Employees Share Posted August 21, 2013 So what are the Make and model number of the fans connected to the cooling node? And what Firmware version is on the cooling node? Link to comment Share on other sites More sharing options...
quart Posted August 21, 2013 Author Share Posted August 21, 2013 Thanks for all the input so far....Thanks to Tech support, we have determined that the unit is bad and I got an RMA # yesterday, so looks like so far that it is a bad unit. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 21, 2013 Corsair Employees Share Posted August 21, 2013 Okay NP Please let us know what you get the new unit Link to comment Share on other sites More sharing options...
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