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RMA request response


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I submitted (or attempted to) an RMA request on the 12th of this month, which the support site apparently insisted on submitting as "Ask a question".


This is my second ticket related to the same problem, for the second headset suffering from the same problem. The first I closed myself after 4 days of no response, and this second has still received no response despite the one business day turnaround mentioned in the confirmation email.


Is there any way for me to check that these tickets are actually being submitted correctly and not just being pumped directly to /dev/null? :[pouts:


Edit: Case number for the open ticket is: 6081232

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