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Status Update on RMA #6080096


Erwin

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Hello,

 

On 8/10/2013 12:21 PM I opened my RMA request for my faulty PSU and it got approved.

I choose for an Express Replacement RMA. The email I received stated the following:

 

"In the meantime, your Express Replacement RMA 6080096 has been processed and will be shipped within 1 business day. Upon shipping, you will receive an e-mail with your UPS tracking confirmation."

 

In the meantime, 3 business days, I haven't received anything yet. Nor an e-mail with UPS tracking confirmation.

 

Did I do anything wrong, or am I just being too impatience?

 

Greetings,

 

Erwin

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I have sent our customer service a message for you and asked them to look into your case, I suspect the replacement may be out of stock is the hold up but they will get back with you in a little while

 

Alright! Thank you RAM GUY!

 

Is it correct that I have to return it within 10 business days starting from when I receive the replacement PSU?

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