Arranj Posted August 13, 2013 Share Posted August 13, 2013 Hi, Myself and many others at Overclockers.co.uk have bought several refurbished units that you have supplied them. The H100's have come with the celephane wrapper with a 1 year warranty sticker, and then the box with a 90 day warranty sticker. It's causing a lot of confusion...what warranty do I have with this unit? As stating 90 days but putting a 1 year sticker on is very misleading. I have pictures for reference if required. Thanks. Arran. Link to comment Share on other sites More sharing options...
thenosbod Posted August 13, 2013 Share Posted August 13, 2013 From the overclockers web site Corsair Hydro H100 Extreme Performance Liquid CPU Cooler *Manufacturer Refurbished Unit - 90 Day Guarantee Link to comment Share on other sites More sharing options...
peanutz94 Posted August 13, 2013 Share Posted August 13, 2013 You would have 90 days . Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 14, 2013 Administrators Share Posted August 14, 2013 Correct, 90 day warranty. I've never heard of a separate warranty sticker on the cellophane wrapper before though. Please attach a pic of the wrapper to the thread. Is there a thread @ overclockers.co.uk about this? Glanced over, didn't see it. Link to comment Share on other sites More sharing options...
Arranj Posted August 14, 2013 Author Share Posted August 14, 2013 Below is the link to the pic, bottom right of the box says 1 year warranty... http://i.imgur.com/IhNkZUd.jpg Link to comment Share on other sites More sharing options...
Arranj Posted August 15, 2013 Author Share Posted August 15, 2013 your reading from the box when it was packaged and tested by corsair i would assume.,which leads me to think this a 2 time refurb ,which obviously doesnt apply since its been used and refurbed by a reseller id never buy a refurb specifically for this reason. These are direct refurbs from Corsair, Overclockers were waiting about 8 weeks for the shipment to actually get here. I still need something concrete from Corsair to tell me what warranty we actually have with these units? 90 day? 1 year as on box? 5 year as on manuals? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 15, 2013 Administrators Share Posted August 15, 2013 Correct, 90 day warranty. I've already sent the pic up the line to see what that sticker's about. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 15, 2013 Administrators Share Posted August 15, 2013 I'm closing the thread for now, but I'll re-open it once this is clarified. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 16, 2013 Administrators Share Posted August 16, 2013 If you have purchased a refurbished H100 that has a 1 year warranty sticker on the outside of the box, the 1 year warranty will be honored. When putting in a warranty request please attach a copy of your receipt as well as a pic of the label on the box, thank you. Otherwise, the 90 day warranty still stands. Link to comment Share on other sites More sharing options...
Arranj Posted August 16, 2013 Author Share Posted August 16, 2013 Thanks for clarification. So if I do need to RMA the picture I provided and proof of purchase from overclockers will be ok? Thanks, Arran. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 16, 2013 Administrators Share Posted August 16, 2013 That's correct. Link to comment Share on other sites More sharing options...
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