Saekonaut Posted August 12, 2013 Share Posted August 12, 2013 About 6 weeks ago my headset cracked enough on the right side to cause the headphone to come out of its socket. Since I barely used it I wasn't in a hurry to RMA it. Now my M90 mouse is busted as well :/. I don't know how this works but my ticket numbers are (Headphones 6081207) (Mouse 6081212) This was my first time buying Corsair products and I dropped nearly a grand on your Vengeance line.... Mouse, Keyboard, Headset, RAM, x2 SSD & even a mouse pad which is starting to fray around all the edges, lol. Do I send them in their original packaging? Can I send them both together or do I have to separate them? I hope your RMA goes better than the last company I no longer buy anything from. Thanks Link to comment Share on other sites More sharing options...
Saekonaut Posted August 31, 2013 Author Share Posted August 31, 2013 Would just like to say thank you. I posted my 2000 Headset (6081207) on the 12th and received return shipping e-mail on the 24th then got my package on the 29th. Excellent customer service on this item. Link to comment Share on other sites More sharing options...
M4KER Posted September 1, 2013 Share Posted September 1, 2013 Wow... I waited almost 5 weeks for an advanced RMA. Lucky you. I'm curious to know if there's a way to prevent the headset from cracking! I just got my replacement and I really don't want to have to go through this all over again. Link to comment Share on other sites More sharing options...
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