Infected Shogun Posted August 9, 2013 Share Posted August 9, 2013 Support tickets not responded to in a timely manner, lack of information when they are responded to. Technical support number saying its closed when its within the hours of operation. Don't say "1 business day" if you can't respond within even 5 business days, and don't say your offices are closed when they should be open. Not to sound like a jerk but seriously, what is going on? Do you even care about your customers? Link to comment Share on other sites More sharing options...
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