schizo Posted June 21, 2013 Share Posted June 21, 2013 http://i106.photobucket.com/albums/m248/lostsoldier3177/missingpart_zpsbc54fe3e.png Just purchased a 500r and this lead was not in the box,it's to connect the front usb3 up to the motherboard,i have started a rma but it was for the whole front usb panel as i couldn't find the lead on the parts center. Is there someone who could help please as i dont really want the whole front panel and dont want to waste your time corsair. Link to comment Share on other sites More sharing options...
peanutz94 Posted June 21, 2013 Share Posted June 21, 2013 That is a USB 3 to USB2 adapter if your board does not have USB3 support. Otherwise the cable bundle from the front panel should already have the appropriate cable already there. What MB are you using? Is there someone who could help please as i dont really want the whole front panel and dont want to waste your time corsair. If you have already started an RMA just log back into your suport ticket and update the information that you need to USB3 to USB2 adapter. They should send you one pretty quick. Just be patient it may take a day or so before you get an RMA confirmation. They will be closed for the weekend, so it may even be next week . If you can't wait that long then you can call CS by phone and they would be able to take care of you in just afew minutes instead of waiting on the automated system. Link to comment Share on other sites More sharing options...
schizo Posted June 21, 2013 Author Share Posted June 21, 2013 ASUSTeK Computer INC. P6X58D-E (LGA1366 thats the motherboard im using. I understand what the lead is for but i cant use the front usb pannel as the lead needs the part im showing as the one from the front is a female and i need the male adaptor to pug it into the motherboard. Im in no rush and can wait,i tried to find the right part on there website but had no luck. Link to comment Share on other sites More sharing options...
schizo Posted June 26, 2013 Author Share Posted June 26, 2013 any news corsair ? Link to comment Share on other sites More sharing options...
Toasted Posted June 27, 2013 Share Posted June 27, 2013 Have you requested an RMA? If not, request one and ask for a USB 3.0 to USB 2.0 replacement adapter. If you have, post your ticket # here for RAM GUY. Link to comment Share on other sites More sharing options...
schizo Posted June 27, 2013 Author Share Posted June 27, 2013 Opened up a rma a week ago. Link to comment Share on other sites More sharing options...
Toasted Posted June 27, 2013 Share Posted June 27, 2013 Post your ticket # here for RAM GUY. Link to comment Share on other sites More sharing options...
schizo Posted June 27, 2013 Author Share Posted June 27, 2013 ticket number 6040952 Date/Time Opened 6/20/2013 12:00 PM Link to comment Share on other sites More sharing options...
schizo Posted June 27, 2013 Author Share Posted June 27, 2013 Still need the lead :) Link to comment Share on other sites More sharing options...
schizo Posted June 28, 2013 Author Share Posted June 28, 2013 As it's been a week im not going to get any help ? Link to comment Share on other sites More sharing options...
Toasted Posted June 29, 2013 Share Posted June 29, 2013 Corsair is closed on the weekends, You will need to wait until next week. Link to comment Share on other sites More sharing options...
schizo Posted June 29, 2013 Author Share Posted June 29, 2013 I've been waiting since last week. Obvious there not that bothered about a missing cable on a £100 case :( Link to comment Share on other sites More sharing options...
schizo Posted July 1, 2013 Author Share Posted July 1, 2013 Ram guy,is anyone going to reply to me please ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 2, 2013 Corsair Employees Share Posted July 2, 2013 Sorry for the delay and missing your post. I went ahead and booked the accessory kit for you that comes with the cable in question. Let us know if you have any other questions or concerns. Link to comment Share on other sites More sharing options...
schizo Posted July 2, 2013 Author Share Posted July 2, 2013 Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.