fenasi Posted June 19, 2013 Share Posted June 19, 2013 I had opened another thread. http://forum.corsair.com/v3/showthread.php?t=118737 I had problems with one ram of the vengeance 4G x 2 kit. It gave no error at one computer service workshop in my city. But I have errors work 2 months and it gave errors at a big service workshop (mainboard reseller) Finally i decided to leave rams to corsair reseller in my country. They said they have no stock for vengeance (the day i leave and today afternoon). They said it's faulty. But 10 minutes ago they phoned me and say "we are sorry. we couldn't check it. your rams are healthy. you may take your rams" Actually I was worried before leaving because they are notorious about "fake user fault" reports. Now what should I do? Sent them to corsair usa? Link to comment Share on other sites More sharing options...
peanutz94 Posted June 19, 2013 Share Posted June 19, 2013 I would let Corsair replace them for you. Depending on where you live you would instructed to send them to one of three RMA hubs world wide. The Netherlands,Taiwan or the USA. But they will let you know which one. Just use the link on the left to get your RMA started. If you need it , you could also call CS by phone and request an advanced replacement. But it would be best to call them for that. If you are out of the US or overseas, you can use SKYPE to make the phone call for nothing. But going back to your original post, if you receive a second set that does the same thing, then i would look at that board as your real issue. Link to comment Share on other sites More sharing options...
fenasi Posted July 12, 2013 Author Share Posted July 12, 2013 After unanswered questions on RMA page I finally got new ram from RMA. instead of 48 hours they sent 7 days after old ram's arrival. Anyway chipsets are again nanya (v8.16) I hope they will work... And it looks like nobody except peanutz reads these posts... Link to comment Share on other sites More sharing options...
fenasi Posted September 30, 2013 Author Share Posted September 30, 2013 After 1 month, one ram of the new rma kit failed. Now it's worse than before because it gives same error (at 330mb and sth between 2000~mb) when i run memtest on every computer at many places. Other ram of the kit works fine. since no one reading ram topics except peanutz i asked rma question. In spite of "Corsair's Technical Support department is currently open" is on top of forum, their live help is offline every time... Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.