jl288 Posted June 14, 2013 Share Posted June 14, 2013 How's going with my RAM:# [5824398], Apply on 9th April. I have been waitting for 2 month... The mail state from the mail company: delivered in 30th April,signed I can't check the process on the corsair website: no longer available Any problem with the corsair website? Pls reply me asap Regards Jun Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 14, 2013 Corsair Employees Share Posted June 14, 2013 It is in processing I will send our customer service message for you and ask them to check into this ASAP. Link to comment Share on other sites More sharing options...
jl288 Posted June 14, 2013 Author Share Posted June 14, 2013 Thank you,pls check ASAP, wait too long Link to comment Share on other sites More sharing options...
jl288 Posted June 14, 2013 Author Share Posted June 14, 2013 Any method I can check the process on the corsair website with the RAM number? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 14, 2013 Corsair Employees Share Posted June 14, 2013 No I am sorry that RMA was generated on the old RMA system and has been closed. But you can call our customer service by phone if you like 888-222-4346. Link to comment Share on other sites More sharing options...
jl288 Posted June 15, 2013 Author Share Posted June 15, 2013 Is that any problem with my RMA? The mail signed time by Corsair is 30th April. Why is it still processing? 2 month...LONG TIME Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 17, 2013 Corsair Employees Share Posted June 17, 2013 It would be best for you to call our customer service by phone at the toll free number listed under 888-222-4346. If you are out side the USA just call that number using SKYPE it will be a free call. Link to comment Share on other sites More sharing options...
jl288 Posted June 18, 2013 Author Share Posted June 18, 2013 Hi: I live in New zealand. My day time is your night time in USA....For example, it is 13:18PM in NZ, however it is 21:19PM in USA It is hard for me to phone the TOLL in the right time... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 18, 2013 Corsair Employees Share Posted June 18, 2013 I have sent our customer service another message and spoke to them for you and they are looking into this now and will get it sorted out ASAP. Link to comment Share on other sites More sharing options...
jl288 Posted June 21, 2013 Author Share Posted June 21, 2013 Hi: I received a email show the PSU have been mail yesterday. Is there any ompensate for me? I have been waited for 2 month, it is waste of my time and money. I had to buy a new psu 1 month ago to let my desktop work. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 21, 2013 Corsair Employees Share Posted June 21, 2013 I am sorry but as I mentioned before that is not something I can do on the forum. Link to comment Share on other sites More sharing options...
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