jdilla0123 Posted June 12, 2013 Share Posted June 12, 2013 I posted a ticket a week ago about issues I am having with my 500R case. The case is less than a year old, however when I took the case apart for some general cleaning and maintenance a few weeks ago, I noticed that the black rubber grommets used to manage the cables running throughout the case stain anything they touch with a black, sticky, hard-to-wash-off residue, which is discolouring and staining the cables that run throughout the computer. The case resides in a cool room, and is not subject to moisture or direct sunlight, so I am unsure why it happened. Just looking for some help to fix this problem! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 12, 2013 Corsair Employees Share Posted June 12, 2013 I am sorry about that and I have updated the part number for new grommets and approved the request. Link to comment Share on other sites More sharing options...
jdilla0123 Posted June 13, 2013 Author Share Posted June 13, 2013 I am sorry about that and I have updated the part number for new grommets and approved the request. Fantastic. Just got an email saying the replacements parts have been shipped. You guys rock! Link to comment Share on other sites More sharing options...
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