DaveBC Posted June 10, 2013 Share Posted June 10, 2013 Hi, It has nearly been 3 weeks since I have heard anything. The first and last thing I heard was on May 28th. I am after a fan Y cable (fan to CPU block). I was told that I would be passed to customer service (accessory dept), and they would get back to me regarding a replacement. I recieved an e-mail: Thank you for contacting Corsair. Your ticket # is 6024328 We have processed your Accessory Product replacement request. You will receive a shipping confirmation email shortly. However, I have not heard anything since and I don't believe they have my address! If someone could let me know what is going on with regards to my ticket, that would be great. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 10, 2013 Corsair Employees Share Posted June 10, 2013 I am sorry about that our parts department is a little behind but I have sent them a message for you and asked them to see if they speed things up ASAP. Link to comment Share on other sites More sharing options...
DaveBC Posted June 10, 2013 Author Share Posted June 10, 2013 I am sorry about that our parts department is a little behind buit I have sent them a message for you and asked them to see if they speed things up ASAP. As long as they haven't forgotten about me I don't mind! Thank you very much. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 10, 2013 Corsair Employees Share Posted June 10, 2013 If you do not hear from them by tomorrow morning please let me know and I will kick some butt for you Link to comment Share on other sites More sharing options...
DaveBC Posted June 11, 2013 Author Share Posted June 11, 2013 If you do not hear from them by tomorrow morning please let me know and I will kick some butt for you They have shipped my rma request! Thank you once again :D: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 11, 2013 Corsair Employees Share Posted June 11, 2013 NP thank you for letting me know. Link to comment Share on other sites More sharing options...
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