ohara59 Posted June 9, 2013 Share Posted June 9, 2013 Hello Everyone, I was advised to write here by another thread I made about this. I raised an RMA request 5-6 weeks ago. It has still not been answered/approved (RMA no: 6015910) After about the 2nd or 3rd week I also emailed corsair with the email given on their webpage, with the same question I'm asking here. Again, still no reply. Am I raising the RMA ticket in the correct place? I have the feeling I'm doing something wrong. Can someone please advise me on where to raise the RMA? I was also told on another forum it them 5 weeks for a reply. Is this normal? I'm getting quite worried that I'm running round in circles not getting anywhere. Any advise/solution would be greatly appreciate as I'm getting very frustrated. Thanks Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 9, 2013 Administrators Share Posted June 9, 2013 6015910 was automatically approved when you created the ticket. You should have received further email instructions minutes after creating the ticket. I just created 6034532 for you. Please check your email. It certainly does not take 5 weeks to get a reply. Whomever told you that is incorrect. Link to comment Share on other sites More sharing options...
ohara59 Posted June 10, 2013 Author Share Posted June 10, 2013 I never received any instructions first time round. (even after raising 3 tickets) I have received the new instruction that have been sent with the new ticket you raised. Thank you so very much Link to comment Share on other sites More sharing options...
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