Mamajama Posted June 9, 2013 Share Posted June 9, 2013 Hey guys! So ive had this H100i for 2 months now, i love it, best compact liquid cooler for me out there. The actual issue: everything was workin fine till i installed the newest Link software version 2.3.4816. It was a clean installation, right after i finished installin Windows. As soon as it completed the installation, i noticed that the LED changed from white (as i was usin it) to blue. Checked the forums bout this, and RAM GUY told someone they should try firmware v1.0.5, and Link v2.2. I did the same. Flashed FW 1.0.5, then completely uninstalled Link, and went back to 2.2. Didnt change anything. Couple of days later i found the beta version of Link (v2.4.4948), installed it, also tried to reflash FW1.0.5, still no change. Blue LED works only, red and green do nothing. I will NOT RMA it unless something serious happens to, say the pump. Lookin forward to replies! Feel free to ask any questions. Edit: browsin through the threads, i saw this comment of RAM GUY. Is there anything new bout it? Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 as posted in another thread 1.0.7 addresses connection issues.,1.0.5 is for fan control using pwm fans. Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 So youre sayin FW 1.0.7 should solve my problem? Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 So youre sayin FW 1.0.7 should solve my problem? im wrong 1.0.7 deals with detection issues the software that addressed led issues is the one your using now sorry for the confusion. are you trying to change led colors in the software profile? Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 Ah, i see. I tried literally everything! Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 Ah, i see. I tried literally everything! did you uninstall your app/roaming folder and profiles before reinstalling? Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 I actually reinstalled the whole system, and only then installed Link. Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 I actually reinstalled the whole system, and only then installed Link. did you first install Corsair Link 2.3.4816 ? Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 Yes i did! Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 are you trying to change led colors in the software profile? Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 You mean not in Link but in its config file? Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 You mean not in Link but in its config file? no in the link software where you set color choices Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 Thats what ive always been tryin to do.. like i said, the only "channel" that makes a change to color is the blue one, red and green does nothing. Blue works perfectly tho. Link to comment Share on other sites More sharing options...
wytnyt Posted June 9, 2013 Share Posted June 9, 2013 i see,it does seem like there led issues but theres a few others here can can perhaps advise you better than i can as i dont particularly use the leds being color blinded and all. give em a couple days for a response and hopefully they can help Link to comment Share on other sites More sharing options...
Mamajama Posted June 9, 2013 Author Share Posted June 9, 2013 It can wait, i mean i can live with this. :) Hopefully RAM GUY will respond! Thanks for tryin to help, i appreciate it! Link to comment Share on other sites More sharing options...
tastyhouse Posted June 12, 2013 Share Posted June 12, 2013 This happened to me just now- my blue LED is dead after installing a new version of the corsair link software. WTF - its one problem after another with this stuff. Link to comment Share on other sites More sharing options...
Mamajama Posted June 12, 2013 Author Share Posted June 12, 2013 Well, i aint an expert in this, but i think Link software is causin this in two different ways. One of which is that this is just a software configuration error that can be fixed in newer versions (of Link and/or the firmware itself). The other one is the same, but what if it permanently affects the hardware? Link to comment Share on other sites More sharing options...
tastyhouse Posted June 12, 2013 Share Posted June 12, 2013 I just got my h100i RMA'd - thankfully there is a monster warranty on these (5 years) looks like they need it. Got the express RMA so I can swap it out right away. Link to comment Share on other sites More sharing options...
Mamajama Posted June 12, 2013 Author Share Posted June 12, 2013 Good for you. :) Like i said in my first comment, if this is a hardware issue, i will not RMA it, cause its not worth it unless something serious happens to it. I really hope they can fix this with updatin Link and/or releasin a new firmware. Link to comment Share on other sites More sharing options...
tastyhouse Posted June 12, 2013 Share Posted June 12, 2013 yeah it was definitely just a cosmetic thing - but it bothered me that it used to be white then it was nothing but green. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 12, 2013 Corsair Employees Share Posted June 12, 2013 Hello mamajama, If you have already installed the new BETA link software and have already updated the FW, then it could be a LED issue. Again, we will will be more than happy to replace the unit if it bothers you. Link to comment Share on other sites More sharing options...
Mamajama Posted June 13, 2013 Author Share Posted June 13, 2013 Thanks for respondin, RAM GUY! Today im gonna install the newest beta, and the newest firmware to see if it helps! In case it wont help.. i live in Hungary, can Corsair still provide me the advanced RMA? Link to comment Share on other sites More sharing options...
Mamajama Posted June 13, 2013 Author Share Posted June 13, 2013 Didnt help at all. Made videos of it: , Link to comment Share on other sites More sharing options...
Toasted Posted June 13, 2013 Share Posted June 13, 2013 Request an RMA first then contact customer service via phone and ask for a advanced RMA. An advanced RMA will require a valid CC. You can call customer service via Skype using their toll-free number(listed on their website) Link to comment Share on other sites More sharing options...
Mamajama Posted June 13, 2013 Author Share Posted June 13, 2013 Is advanced RMA available in Hungary? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.