Agent_Whatever Posted June 7, 2013 Share Posted June 7, 2013 Hello there, So here i was trying to log into the support page, with no success. So i figured i forgot my password and requested a password reset, only to find out that no account exists under my e-mail address. So of course i try to create an account with my credentials, only to get this error: http://puu.sh/3ampa.png The reason why i wanted to check out technical support is that i want to trade in my K90 for a K95 with me paying the costs. The keyboard is has no damages, all buttons work and there is no problem with the backlight. So maybe it could be refurbished and sold to another person.(i will clean it before sending ofcourse) So, any enlightenment on the issue with the support page? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 7, 2013 Corsair Employees Share Posted June 7, 2013 I am sorry about that we are looking into this now please give it a few hours and try again. Link to comment Share on other sites More sharing options...
Agent_Whatever Posted June 8, 2013 Author Share Posted June 8, 2013 Tried it again this morning, still the same problem. I also noticed something conflicting on the password recovery page: http://puu.sh/3aUHP.png It asks for a username and if wrong, it says that your username is wrong, but the field itself says E-mail. So i've tried both my E-mail and my username, without any luck. Link to comment Share on other sites More sharing options...
amcfarla Posted June 10, 2013 Share Posted June 10, 2013 I need to report a support incident for a bad memory stick, but I cannot register an account(have not been able to since Saturday) getting the error message listed on this post. How do I contact warranty support to get my memory stick replaced? Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 10, 2013 Corsair Employees Share Posted June 10, 2013 Please try it again you all we trying to do this before we got in the office. But it should be resolved by now. Link to comment Share on other sites More sharing options...
Agent_Whatever Posted June 11, 2013 Author Share Posted June 11, 2013 Thank you for fixing the problem, i managed to registrate and submit a ticket for the K90 to K95 swap. :biggrin: Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.