number58 Posted June 4, 2013 Share Posted June 4, 2013 I submitted this RMA back on 5/24 and haven't heard back yet. Basically there seems to be a short in the front usb 3.0 ports of my 500r. The pc won't boot with the usb 3.0 header plugged into the motherboard. It works fine unplugged. The details are in the RMA. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 5, 2013 Corsair Employees Share Posted June 5, 2013 I have approved your request and asked our customer service to process the order ASAP. Link to comment Share on other sites More sharing options...
number58 Posted June 5, 2013 Author Share Posted June 5, 2013 Is there any way I can get just the front i/o panel instead of a whole new case? Shipping the case would be a pain, not to mention that my PC is currently in the case. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 5, 2013 Corsair Employees Share Posted June 5, 2013 You do not need to send anything back and they have sent you the Carbide 500R Case - Front I/O Panel (All cables and connectors), The order was placed and is waiting for our parts department to fill the order and ship it to you. Link to comment Share on other sites More sharing options...
number58 Posted June 5, 2013 Author Share Posted June 5, 2013 Oh okay. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 5, 2013 Corsair Employees Share Posted June 5, 2013 NP sorry for the confusion and please let me know if you have any more questions Link to comment Share on other sites More sharing options...
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