Craterloads Posted June 3, 2013 Share Posted June 3, 2013 My USB 3.0 ports have stopped working on my Corsair 500R White case. Ive checked my motherboard headers using a 3.5" USB 3.0 expantion thing and they work fine, so 100% the ports on the case are defective. Ive opended a ticket on friday but have recieved no response as of yet. If i'm correct i can simply just replace the whole module instead of having to strip down my whole PC and ship case back to Corsair? CC-8930017 / has been mentioned on the forums i believe Hoping someone could help!! Ticket Number - 6028735 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 3, 2013 Corsair Employees Share Posted June 3, 2013 Your request has been approved and waiting for out parts department to process the order. Link to comment Share on other sites More sharing options...
Craterloads Posted June 13, 2013 Author Share Posted June 13, 2013 Hi, Not heard or recieved anything yet. I recieved some modular cables last week, rma/ticker set up at same time, yet no word of the USB panel? Link to comment Share on other sites More sharing options...
Craterloads Posted June 18, 2013 Author Share Posted June 18, 2013 Your request has been approved and waiting for out parts department to process the order. Ram Guy, could you please have a look at my ticket and let me know what going on. I have not heard anything since opening ticket? Ticket Number - 6028735 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 21, 2013 Corsair Employees Share Posted June 21, 2013 I apologize for the delay. It looks like your ticket got caught in system error. Thank you for providing the ticket number here. We will expedite your ticket processing. Link to comment Share on other sites More sharing options...
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