Corsair Vengeance 2000 dongle replacement

[Vipeax]

I have an exact similar case, due to this being the top google result I filled in my RMA request and figured I might as well post it here (I hope this doesn't count as a thread bump, as my case is the exact same, and would rather not make a new thread just for that).

 

In case it still helps providing you with the case number, my ID is 6029806.

 

Thanks.

[RAM GUY]

Thanks Vipeax, we will take care of it for you.

[Vipeax]

That was quick, thanks.

Still feel bad about it, so I hope they aren't too expensive to fabricate. I assume the standard method of re-syncing them still applies today?

 

On another note, it's quite interesting how stuff changes once a brand starts to expand into different product types. Used to only have a Corsair PSU (still have it, and it's almost twice as old as it's warranty covers) and Corsair memory , these days half of the PC parts (and accessories) are from the brand. Apart from the headset I never had any issues, so thanks a lot. Also for the support, as I'd say the warranty service is top notch.

[RAM GUY]

That was quick, thanks.

Still feel bad about it, so I hope they aren't too expensive to fabricate. I assume the standard method of re-syncing them still applies today?

 

On another note, it's quite interesting how stuff changes once a brand starts to expand into different product types. Used to only have a Corsair PSU (still have it, and it's almost twice as old as it's warranty covers) and Corsair memory , these days half of the PC parts (and accessories) are from the brand. Apart from the headset I never had any issues, so thanks a lot. Also for the support, as I'd say the warranty service is top notch.

 

Don't feel bad about it, we understand things happen and this is why we have spare parts for such occasions. You would indeed use the same method to re-sync the dongle and the headset.

[Vipeax]

It has arrived, thanks.