gl0ry Posted June 1, 2013 Share Posted June 1, 2013 I purchased an AX850 from NewEgg. Long story short, it turned on then off. After that I tried to run some procedure to test if the PSU was DOA. I jumped it and plugged a case fan in, in which it had the same behavior of powering on then off instantly. After finding that out I plugged my old TX 750 back in my system and smelled something burning. Didn't think it was good but didn't think much of it till I realized one of the PCI-E slots was no longer recognzing any devices.. I'm not holding Corsair accountable. From here on out I'm never plugging in a PSU even if it's brand new... I will always test it first. I spoke with Corsair customer service and they were wonderful. Provided me with prompt answers and solutions. They suggested a Express RMA which would get me a replacement as soon as possible. I was able to get a replacement in 2 business days. This time it was an AX860i, because they were out of stock of the AX850s. So I'm testing this device and the first thing I notice is something fishy... in fact I've recorded the whole ordeal and uploaded it as an unlisted youtube video. I am very disappointed that I've received TWO DOA PSUs in a ROW!!!! These are high end GOLD and PLATINUM certified devicess. Now I'm going to have to wait over the weekend and contact corsair again on monday... I am starting to lose faith in your products. Link to comment Share on other sites More sharing options...
gl0ry Posted June 1, 2013 Author Share Posted June 1, 2013 Video being uploaded now Link to comment Share on other sites More sharing options...
gl0ry Posted June 1, 2013 Author Share Posted June 1, 2013 http://www.youtube.com/watch?v=gxQQmp4JLj0 Sorry dont know why it uploaded in vertical orientation but it still covers the issue im having Link to comment Share on other sites More sharing options...
peanutz94 Posted June 1, 2013 Share Posted June 1, 2013 Just call CS on Monday and let them know whats going on. Not only will they get you another unit , but pick up the shipping costs as well Link to comment Share on other sites More sharing options...
gl0ry Posted June 2, 2013 Author Share Posted June 2, 2013 I hope so. I am very frustrated! Link to comment Share on other sites More sharing options...
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