rainyday Posted May 30, 2013 Share Posted May 30, 2013 http://i43.tinypic.com/302oqwl.jpg Could I get a replay with regard to my ticket? It has been 2 full business days since I opened my ticket. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 30, 2013 Corsair Employees Share Posted May 30, 2013 Are you trying to RMA the PSU cables that came with the PSU or you are trying to RMA sleeved cables that you purchased? Link to comment Share on other sites More sharing options...
rainyday Posted May 30, 2013 Author Share Posted May 30, 2013 RMA the original PSU cables, I never purchased any cables, and it's my first time using the technical support, I apologize for any confusion I made. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 31, 2013 Corsair Employees Share Posted May 31, 2013 No worries I think we have it worked out and I have assigned your case to the correct department and asked them to send you one set of MOLEX Cables and one set of S-ATA Cables Link to comment Share on other sites More sharing options...
rainyday Posted June 4, 2013 Author Share Posted June 4, 2013 Thank you very much, I just got my receipt from retailer and uploaded already. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 4, 2013 Corsair Employees Share Posted June 4, 2013 NP let me know in a few days if you have not heard from them. Link to comment Share on other sites More sharing options...
rainyday Posted June 6, 2013 Author Share Posted June 6, 2013 Hello Ram Guy, It's been a few days since I updated my ticket, I haven't heard from anyone, could you help me? Thank you! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 6, 2013 Corsair Employees Share Posted June 6, 2013 I have sent them a message for you or you can call our customer service if you like, the number is listed under contact on the main site. Link to comment Share on other sites More sharing options...
rainyday Posted June 7, 2013 Author Share Posted June 7, 2013 Thank you very much, I already got my shipment email regarding my RMA request. Link to comment Share on other sites More sharing options...
rainyday Posted June 7, 2013 Author Share Posted June 7, 2013 I am a little bit confused with my RMA email. RMA number: 6024790 Corsair Product: CB10HXPE4 The product,which got shipped out, seems like a HX series molex cable, will this cable fit my AX850? also does the shipment include sata cables as well? Thank you! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 7, 2013 Corsair Employees Share Posted June 7, 2013 I am sorry but I do not have anything to do with that part of the request but I have sent a message to our customer service for you and asked them to see what was sent and update on the outcome. Link to comment Share on other sites More sharing options...
rainyday Posted June 7, 2013 Author Share Posted June 7, 2013 thank you so much , really appreciate your help! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 8, 2013 Corsair Employees Share Posted June 8, 2013 The correct part number was not entered for the second item I am sorry that was my fault (I am sorry) and it has been corrected and you will get the other set of cables ASAP. Link to comment Share on other sites More sharing options...
rainyday Posted June 11, 2013 Author Share Posted June 11, 2013 Not a problem! Thank you! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.