Zoubiey Posted May 28, 2013 Share Posted May 28, 2013 Hello, so RAM GUY helped me get my SP120 fans replaced for the new PWM fans. Got the email that the package was on it's way and I followed it through UPS website but I know see it's stuck in Jarfalla, left of Stockholm and they have made an attempt to drop it off. I talked with UPS and asked why they attempted because that's 850km away from me and they told me to contact you guys to initiate a package investigation. This is the conversation I had with them and right above my "first" message they asked if they got the right adress and they did. http://img827.imageshack.us/img827/4275/upsj.png By the way, never got a letter and only a notification in the tracking information on their website. What should I do? EDIT: my friend had the same things with ups, they will just update to Stockholm and after that I just have to wait. Got the attempted letter yesterday and my dad is fixing the delivery today! :) Link to comment Share on other sites More sharing options...
Zoubiey Posted May 29, 2013 Author Share Posted May 29, 2013 Hello, so RAM GUY helped me get my SP120 fans replaced for the new PWM fans. Got the email that the package was on it's way and I followed it through UPS website but I know see it's stuck in Jarfalla, left of Stockholm and they have made an attempt to drop it off. I talked with UPS and asked why they attempted because that's 850km away from me and they told me to contact you guys to initiate a package investigation. This is the conversation I had with them and right above my "first" message they asked if they got the right adress and they did. http://img827.imageshack.us/img827/4275/upsj.png By the way, never got a letter and only a notification in the tracking information on their website. What should I do? EDIT: my friend had the same things with ups, they will just update to Stockholm and after that I just have to wait. Got the attempted letter yesterday and my dad is fixing the delivery today! :) EDIT2: Just got my package, opened it up and notice that I got only 1 double fan package instead of 2 and the most funny part is.. It's the freaking same product and not the new PWM fan. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 29, 2013 Corsair Employees Share Posted May 29, 2013 What was the RMA# Please? Link to comment Share on other sites More sharing options...
Zoubiey Posted May 29, 2013 Author Share Posted May 29, 2013 Ticket #6015282 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 30, 2013 Corsair Employees Share Posted May 30, 2013 Thanks for the information, I have sent a message to our customer service for you so they should be contacting you shortly.. Link to comment Share on other sites More sharing options...
Zoubiey Posted May 30, 2013 Author Share Posted May 30, 2013 Thanks for the information, I have sent a message to our customer service for you so they should be contacting you shortly.. Thank you! Link to comment Share on other sites More sharing options...
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