brahmanto Posted May 26, 2013 Share Posted May 26, 2013 Hi RAM GUY, I found my 1.5 years old H100 leaked yesterday. I noticed that the CPU temperature went up to 80C (normal 44C) and the fan runs fast. I submitted the claim # 6024780. Please help as the shop I bought said it is not covered by warranty but the box said 5 years. Thanks Link to comment Share on other sites More sharing options...
wytnyt Posted May 26, 2013 Share Posted May 26, 2013 yes it has a 5 yr warranty and can be replaced ,,was anything else damaged? Link to comment Share on other sites More sharing options...
brahmanto Posted May 26, 2013 Author Share Posted May 26, 2013 Hi wytnyt, Leak seems came from the pump area. I installed the cooling 1.5 years ago and never opened. I haven't run the system after removing the cooling. The liquid spills to my VGA and memory down to case and leak out to the floor.http://i892.photobucket.com/albums/ac122/brahmanto/2013-05-26073545.jpg http://i892.photobucket.com/albums/ac122/brahmanto/2013-05-26073643.jpg Link to comment Share on other sites More sharing options...
wytnyt Posted May 26, 2013 Share Posted May 26, 2013 Hi wytnyt, Leak seems came from the pump area. I installed the cooling 1.5 years ago and never opened. I haven't run the system after removing the cooling. The liquid spills to my VGA and memory down to case and leak out to the floor. if it were me id get a cheap air cooler and use it to test your system. corsair has been known to help cover cost of damaged parts on a case by case basis.youll need to take pics and most likely will need to send affected parts to corsair so they can check them.of course tho the cooler will be replaced since its still under warranty. Link to comment Share on other sites More sharing options...
brahmanto Posted May 26, 2013 Author Share Posted May 26, 2013 Ok Wytnyt, will try today. Link to comment Share on other sites More sharing options...
wytnyt Posted May 26, 2013 Share Posted May 26, 2013 you need to wipe every part and make sure their dry before doing so.you can speed up drying by using a hair dryer but just make sure its dry.electronics and moisture do not mix. Link to comment Share on other sites More sharing options...
brahmanto Posted May 26, 2013 Author Share Posted May 26, 2013 Removed the VGA card from the board and found liquid inside the PCIE slots. Is it enough by just blowing by hairdryer? I saw the greenish spotting on my board (which I can clean by wiping dry cloth) but not inside the PCIE slots. Now the board and VGA is dry but still I can't clean the dried greenish spot on PCIE slots. Is it going to be trouble in the future? I am waiting for another hours to ensure it is dry by let it open. Link to comment Share on other sites More sharing options...
wytnyt Posted May 26, 2013 Share Posted May 26, 2013 the green color is the glycol of the cooling liquid,id at least wait till tomorrow after drying,better playing it safe. if the computer was off when it leaked and you dry well enough then most likely no damage will be done Link to comment Share on other sites More sharing options...
brahmanto Posted May 26, 2013 Author Share Posted May 26, 2013 Thanks a lot wytnyt...really appreciate your advise. I will will wait until tomorrow. It was runs but I noticed that the CPU temperature was very high around 80C vs. normal 40C. I immediately shut down the PC normally and found the leak occurred from my H100. Link to comment Share on other sites More sharing options...
peanutz94 Posted May 27, 2013 Share Posted May 27, 2013 If you have green in your slots then you need to get it out. You can use regular 90% rubbing alcohol to clean up any of the coolant, but make sure it is good and dry before testing anything. Hey Wytnyt, ou need to wipe every part and make sure their dry before doing so.you can speed up drying by using a hair dryer but just make sure its dry.electronics and moisture do not mix. Just a FYI, If you just dry the coolant, it will leve a film of glychohol in the slots. , or any other component. That will need to be cleaned up or it can prevent not only a improper electrical contact, but also cause corrosion down the line. Alcohol is good and electronic or circuit board/contact cleaner is even better. Although more expensive than rubbing alkee-hol :P Link to comment Share on other sites More sharing options...
wytnyt Posted May 27, 2013 Share Posted May 27, 2013 i agree the coloration is still the dried liquid that needs to be cleaned off,i should have made that clearer Link to comment Share on other sites More sharing options...
brahmanto Posted May 27, 2013 Author Share Posted May 27, 2013 Well, I will try to clean the green coloration as much as possible with alcohol now. Hi peanutz94, thanks for advise. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 29, 2013 Corsair Employees Share Posted May 29, 2013 Please use the link on the left and request an RMA ifd you have not done so and we will be happy to replace it. Link to comment Share on other sites More sharing options...
brahmanto Posted June 1, 2013 Author Share Posted June 1, 2013 Run my computer 2 days ago and works well, I cleaned the green spot with alcohol. Thanks Corsair. I just send the cooler to the link provided to my email today. Put the tracking number in the corsair RMA web just now. Link to comment Share on other sites More sharing options...
brahmanto Posted June 7, 2013 Author Share Posted June 7, 2013 Case Closed today. RMA closed. I received the replacement. Beyond my expectation.. Thanks Corsair... Link to comment Share on other sites More sharing options...
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