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Ticket #6022131


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I've been experiencing random crash and freeze on my pc in the last 24 hours. I ran HD Tune and found damaged blocks in my corsair GT ssd.

 

http://img12.imageshack.us/img12/6766/77127789.png

 

I need my PC running up asap due to my line of work where I need to use PC to do bank orders. I will still buy Corsair SSD because you guys have a great customer service. Unfortunately, fry's electronics in Fremont, CA doesn't carry a brand new Corsair Neutron GTX and they only have an open box one which I don't want. It's quite ashamed because I had no choice to buy samsung 840 ssd.

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  • Corsair Employees
That utility is not compatible with SSD drives, I would suggest creating a Back up image of the drive with a program like HD Clone and then use Parted Magic and secure erase the drive and then re-image it.
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That utility is not compatible with SSD drives, I would suggest creating a Back image of the drive with a program like HD Clone and the use Parted Magic and secure erase the drive and then re-image it.

 

Thanks for the reply RAM GUY!

 

I wasn't able to stay on desktop longer than a minute because every application runs like a snail until I cannot click anything. I was going to back up my data but accessing windows explorer was a pain due to constant freeze, so I gave up on it. The boot time took about 2-3 mins and my mobo had difficulty to boot into the ssd. I had to reboot many times before getting into windows 8.

 

I hope that I can get RMA for the drive. I already replaced the drive with Samsung 840 last night because fry's didn't have corsair neutron gtx in-stock and had no choice because I have to do my regular job on my PC everyday.

 

EDIT: I plugged my Corsair GT back in and cloned my samsung 840 to Corsair GT. So far I didn't see any issues from yesterday. It might be an instability with the ssd because I have an older firmware and did not notice that 5.05 firmware came out. I will monitoring the ssd and will cancel my support ticket on this.

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You can use the Corsair SSD Tool Box to erase the drive and update the firmware, but it would faster with Parted Magic.

 

Thanks Ram_Guy! You're awesome with fast reply.

 

I was still experiencing random crash with Samsung SSD 840 so I swapped it with Corsair Force GS and the crash is still happening. After a long troubleshooting with other parts, I found out from GeForce forum that the latest nvidia driver 320.18 could cause pc to freeze randomly. I rolled back to 314.22 and so far I haven't experiencing any random crash.

 

I'm planning to upgrade my sandy bridge system to haswell bridge system this Sunday on June 2nd when fry's electronic store in Fremont releases the new haswell cpu. Unfortunately my thermaltake toughpower XT 875w is not haswell compatible. I'm surprised that majority of corsair PSU are haswell compatible, so today I bought Corsair AX850:

http://i42.tinypic.com/30n982g.jpg

 

Still sealed and i'm gonna open that BAD BOY when my haswell system is ready. One of fry's employee said that I should get Corsair Dominator Platinum and I would see a substantial increase in gaming performance comparing to my Kingston HyperX DDR3 1333.

This is the model he was talking about: http://www.corsair.com/us/memory-by-product-family/dominator-platinum-ddr3-memory/dominator-platinum-with-corsair-link-connector-1-65v-16-gb-dual-channel-ddr3-memory-kit-cmd16gx3m2a2400c10.html

 

My question is, should I get it? The high price tag is not an issue for me.

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Well I guess the best way to answer this is straight forward.

Will you see a performance gain from memory that is rated at DDR1333 compared to DDR2400?

A: Yes of course.

Should you buy it?

A: That is more complicated, but from my point of View Yes or course by all means buy it. But in all fairness I am BIASED so to be fair let me elaborate.

DDR2400 modules are tested on a MB at the rated speed and should in most configurations be able to run at XMP Values. However it is an extreme Over Clock and there is just no way we can promise you that ever CPU you purchase will be able to run at the rated sped on the modules... So yes Or modules would be faster even at the same speed as you old modules I would expect them to perform better. But there is always a chance that you may not be able to run them at the rated speed and may have run the memory slower than what we rated them.

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