kummo Posted May 21, 2013 Share Posted May 21, 2013 Hi I was wondering if somebody could chase this up for me please. My front USB are dead on my carbide 500r because the plugs are tight and they were damaged. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 You request has been processed and is waiting for final processing by our parts department and you will get an email with tracking information once it ships out Link to comment Share on other sites More sharing options...
kummo Posted May 21, 2013 Author Share Posted May 21, 2013 Roger that! Thank you. Link to comment Share on other sites More sharing options...
kummo Posted May 21, 2013 Author Share Posted May 21, 2013 One more question @RAM GUY, I have got 2 emails one says "We have processed your Accessory Product replacement request. You will receive a shipping confirmation email shortly." And the other says "We have received and approved your Standard Replacement RMA request. Your RMA # is 6016980. Once Corsair physically receives your item, your replacement will be processed and shipped. For your convenience, click the following link to automatically generate a return address label for your return. Please use this label when shipping parts back to Corsair." So do i have to send the front I/O panel back first?. In my situation i cannot do this as i cannot operate my PC with out it. Can you please arrange to send it out and I will change it over and send the defective one back? We are not talking about an expensive part and if i could just get one in Australia (for the $14.99 quoted on your web site) I would and not bother you guys. However my PC Parts store do not stock case spare parts. And online searches have failed to yield any results. Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 22, 2013 Corsair Employees Share Posted May 22, 2013 You do not have to send anything back they will process the new part and send it to you. Link to comment Share on other sites More sharing options...
kummo Posted May 23, 2013 Author Share Posted May 23, 2013 Ok cool thank you Link to comment Share on other sites More sharing options...
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