paxpl Posted May 20, 2013 Share Posted May 20, 2013 I have 14 May, a RMA opened for my AX850 and only get a ticket number to this day. The number is 6018070th Now what is there in the e-mail of 8 hours, these have long been around but it does nothing. Thanks for any help. The text is translated with Google translator! I'm from Germany and my Enlisch is not really good. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 20, 2013 Corsair Employees Share Posted May 20, 2013 We replied to your ticket at about 1:51 PM our time so please check your email. Link to comment Share on other sites More sharing options...
paxpl Posted May 21, 2013 Author Share Posted May 21, 2013 Two hours after I sent the power supply with DHL for 15 € in the Netherlands, I got a shipping label from UPS. I hope it is now not so worse. I did not know that there's what comes from UPS. This is the tracking link from DHL package http://nolp.dhl.de/nextt-online-public/set_identcodes.do?idc=968530000225 Translated with Google Translate Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 It does not show we have received it in the system yet, which is not uncommon if it was just received it is likely that it has not been processed in our system yet but when it is they will send an email stating that it has been received Link to comment Share on other sites More sharing options...
paxpl Posted May 21, 2013 Author Share Posted May 21, 2013 Had I known that I still get a shipping label from UPS, then I could have saved me € 15. Hopefully now everything works with the RMA. :bigeyes: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 22, 2013 Corsair Employees Share Posted May 22, 2013 I am sorry about that but they are supposed to send you a message to that effect about the label Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.