WoFNuLL Posted May 19, 2013 Share Posted May 19, 2013 Hello, i have the following problem: I bought an H100i a few months ago and everything worked fine till my system was upgraded to a Windows 8 Installation. after installing the 2.3 Update ( Beta from a Month ago ) the Corsair Link software worked on the System flawless. Yesterday, i wanted to correct the fan speeds of the watercooler, and i saw that the Ilink software did not start anymore. I completly purged the installation from the disk ( clean uninstall followed by manual Profile delete in appdata/roaming ) and reinstalled the 2.3 Release from today. Same Problem: When i click on the link for the App, the system seems to start it for around 5 Seconds ( no splashscreen / program window , just that activity mouse cursor thing ) and then nothing starts, in the task Manager there is also no sign of Corsair Link Running. I tryed this reinstall ( with several Restarts everytime ) a few times also with Version 2.4 but no start seems to work. Any clues, how to fix this? Link to comment Share on other sites More sharing options...
wytnyt Posted May 19, 2013 Share Posted May 19, 2013 im not too familiar with win8 but have you tried running this as admin or in win7 mode.ive seen others here that this has worked for them Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 19, 2013 Author Share Posted May 19, 2013 Nope nothing, Neither the Win 7 or older compatibility mode are working. Since the Corsair Link installed itself as Admin only Startable Executable its necessary to give it the rights upon all starts, but i tryed it also with rightclick start as Administrator. Its still the same problem, system seems to work for 3 -6 seconds, no screen apears, no process is started. Link to comment Share on other sites More sharing options...
wytnyt Posted May 19, 2013 Share Posted May 19, 2013 i have seen this happen when using a shortcut to a program and had to use the actual .exe keep you eye on your thread,others will chime in im sure Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 19, 2013 Author Share Posted May 19, 2013 I already tried that with the exe file, its the same behaviour as with the link to it. Link to comment Share on other sites More sharing options...
wytnyt Posted May 19, 2013 Share Posted May 19, 2013 the new software is a beta,it didnt work quite like i wanted so i went back to older s/w have you tried this? Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 19, 2013 Author Share Posted May 19, 2013 The only two versions with Win 8 Support are the old 2.3 beta / final ( same Build, so i think they are identical , however i tryed the BETA and the Final of this Version ) and the 2.4 Beta. Older versions do not work under windows 8 at all. So yes same problem with the normal and the actual beta version. Link to comment Share on other sites More sharing options...
Toasted Posted May 20, 2013 Share Posted May 20, 2013 Check Event Viewer are there any errors listed for the software? Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 20, 2013 Author Share Posted May 20, 2013 Checked this now, no entry from Corsair Link or Link Software at all. Link to comment Share on other sites More sharing options...
Toasted Posted May 21, 2013 Share Posted May 21, 2013 Turn off UAC, antivirus software and SmartScreen temporarily and see if the software loads. When you start your computer, open Task Manager and see if CorsairLINK Hardware Monitor is listed in the processes. Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 21, 2013 Author Share Posted May 21, 2013 Same with UAC set to off, Smart Screen is also disabled and the AV Software is currently completly uninstalled ( i had the same as you in mind and wanted to test first with completly Stock Win 8 ) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 What is the version of our software you are running and what O.S. please? Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 21, 2013 Author Share Posted May 21, 2013 Corsair Link 2.4.4948 ( Beta ) / Corsair Link 2.3.4816 ( Beta and Final ( seems to be the same build number ) ) on Windows 8 Pro 64 Bit Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 I would suggest Corsair Link 2.4.4948 and even if its installed now go to options then devices and remove any profile you have set and set to defaults and then exit and wait a few min then close the software and uninstall it and uninstall the Corsair USB controller driver. Then reboot the system and when you install it right click on the install or setup program and run at an administrator. The set it to start at windows start up and see if it starts on your next reboot. Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 21, 2013 Author Share Posted May 21, 2013 Yeah this way will not work, since the Programm itself does not start. Neither the Hardware Monitor or the manual startable program. I removed under c:\users\username\appdata\roaming\ the corsair link configuration & Profiles manually after a uninstall over the Programs & Functions from Windows 8 itself. Then did a restart, fresh install of the actual 2.4 Beta and restartet again. still no luck, to get the window up again. And yes its installed as Administrator. Link to comment Share on other sites More sharing options...
Toasted Posted May 22, 2013 Share Posted May 22, 2013 Reinstall Net. Framework and see if that helps. Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 22, 2013 Author Share Posted May 22, 2013 Nope did not help Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 22, 2013 Corsair Employees Share Posted May 22, 2013 You have something else going on I have installed this on both Windows 7 systems and Windows 8. I would try it on another system. Link to comment Share on other sites More sharing options...
WoFNuLL Posted May 22, 2013 Author Share Posted May 22, 2013 Yeah but i really don't know what is causing this, I already set up my notebook with Corsair Link and connected it via an standard USB Cable to my H100i, this works fine to set the settings. but i cannot find an issue with the Win8 PC, since everything else works fine. Are there any special dependencies for Corsair Link that must be met , any dlls or Visual Studio Redist files or a special Version of .net that is necessary or eventually an special Java / Flash version? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 22, 2013 Corsair Employees Share Posted May 22, 2013 It does have to have .net installed. But it should tell you that in the install and install as part of the setup. Are you using the system on DOMAIN? Link to comment Share on other sites More sharing options...
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