jlhawn Posted May 18, 2013 Share Posted May 18, 2013 I walked in my office this morning and my computer was in the middle of re-booting, I checked event viewer and it showed my system shut down incorrectly at 3:31a.m. and 6:30a.m. then at 7:30a.m. when I was walking in my office. I checked voltages in the bios and with a digital multimeter and the 5v 3v and 12v are all down by 1 volt each. I can't have a computer that shuts down for no reason, my AX1200 is about 2 years old. how does advanced rma work? do I pay for a psu and then I am refunded when I recieve a new one? do I have to remove all my cables? and yes I have the original box that it came in when I bought it, would you like it shipped in this box? thank you. Link to comment Share on other sites More sharing options...
peanutz94 Posted May 18, 2013 Share Posted May 18, 2013 Hey jihawn If all rails are down by a full volt that would be your problem for sure. Advanced RMA's work sort of like that except they justr put a hold on your card for the amount of the PSU. There will not be a charge unless you fail to return the unit in the specified amount of time. And yes, send everything that came with it. Al cables and so on. You'll recieve all brand new ones in return. Best to put it in the original box and then put that in another box so it doesn't get damaged in shipping. They will reject it if it shows up all beat up. Link to comment Share on other sites More sharing options...
jlhawn Posted May 18, 2013 Author Share Posted May 18, 2013 thank you peanutz I will get started. edit: well I just checked them again and their all perfect, what I did do is re-seat the 24 pin power connector too the motherboard as I have read it helps too do this with graphics cards and it fixes my TDR I get every 4 months, so maybe it will for my psu. 12.81v 3.232v 3.200v 5.023v they look good too me so I will wait and watch it for a week. Link to comment Share on other sites More sharing options...
peanutz94 Posted May 18, 2013 Share Posted May 18, 2013 Good deal! let us know what happens! Link to comment Share on other sites More sharing options...
Vimm Posted May 20, 2013 Share Posted May 20, 2013 Same thing just happened to me after similar amount of ownership, just over 2 years. Eventually mine failed a few days ago with a bang after a few days of random shutdowns like you described. I saw another thread by someone on here a few days ago with same thing as us, same age too. I'm starting to wonder if there is a part in the PSU that degrades around this amount of average use. Link to comment Share on other sites More sharing options...
jlhawn Posted May 20, 2013 Author Share Posted May 20, 2013 well thats not good news, but thanks for posting this info. with all the problems I have seen lately with Corsair psu I have been looking at and researching other brands and am considering going too a different brand. when your psu went out with a bang did it damage anything in your system? as I have some high cost items in mine, just my 2 graphics cards are $1,100 bucks. also I just pulled up my invoice from New Egg and I bought mine on June 11 2011, so it will be 2 years old next month, I hope it doesn't have a bang up birthday!! (trying too make a joke) Link to comment Share on other sites More sharing options...
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