johnxto Posted May 17, 2013 Share Posted May 17, 2013 hi!! in first sorry for my english. i bought a ax 850 in 2011 and shutdown 3 weeks before. I got an RMA ticket to replace my ax850 psu. This is from 3 weeks and i take 2 tickets more since monday but no answers what's the best way to have an answer? i'm disapointed. Link to comment Share on other sites More sharing options...
johnxto Posted May 17, 2013 Author Share Posted May 17, 2013 My ticket is 6019155 Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 17, 2013 Administrators Share Posted May 17, 2013 I don't see an RMA number from 3 weeks ago, just the 3 tickets you've created in the past 36 hours. What was your first RMA number? Link to comment Share on other sites More sharing options...
johnxto Posted May 17, 2013 Author Share Posted May 17, 2013 Thx for your answer, i ve just take a look and 3 weeks before it was a ticket but for msi :-( i d make a mistake in fact in my head i sent a ticket for you but in fact i sent the ticket for us in first i was thinking that the problem comes from my mainboard but in fact it was my psu ax 850. I m happy for your answer, very happppppy!!! Link to comment Share on other sites More sharing options...
johnxto Posted May 17, 2013 Author Share Posted May 17, 2013 i didn't understand how use the ticket this is the reason why you have 3 tickets because my english is not very good, i come from france ;-) Link to comment Share on other sites More sharing options...
johnxto Posted May 17, 2013 Author Share Posted May 17, 2013 i love corsair!!!! Link to comment Share on other sites More sharing options...
johnxto Posted May 17, 2013 Author Share Posted May 17, 2013 Just a last question, there is a repayment of the price of the product that i'll send ? thx a lot. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 I dont understand your question but there is nothing to pay to get something replaced under warranty. However, if you select an express RMA we will put a hold on your credit card for the price of the PSU and send the replacement before you send the failing unit then release the hold when the failed unit is received back. Link to comment Share on other sites More sharing options...
johnxto Posted May 24, 2013 Author Share Posted May 24, 2013 hi thx for your answer!!! Yes i paid 30 euros to send the failing power supplies to you and for the remplacment, i put the ticket on the box for you see the price. Thx Link to comment Share on other sites More sharing options...
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