vectisitch Posted May 15, 2013 Share Posted May 15, 2013 hi. i arranged for this to picked up by ups which it was. i tracked it and it was signed for so it got there. the tracking now says returned to shipper???? can you shed any light on this as to what is happening as to me it sounds like it was refused and returned to me Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 16, 2013 Corsair Employees Share Posted May 16, 2013 I am sorry I cannot but I did send a message to our customer service and asked them to look into this and contact you ASAP. Link to comment Share on other sites More sharing options...
vectisitch Posted May 16, 2013 Author Share Posted May 16, 2013 ok thanks RAMGUY Link to comment Share on other sites More sharing options...
vectisitch Posted May 17, 2013 Author Share Posted May 17, 2013 i have spoken to ups and they say it was deliverd ok and signed for by someone called barry at the managers office in holland. this was on the 10th of may. it's not 7 days later and i have heard nothing more. has my replacement been shipped to me? i have no tracking number for it.thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 Please contact our customer service phone; call the toll free number listed under 888-222-4346 and provide them the POD and they can look into this for you. I would call tomorrow after 7:30 AM Pacific Time and I am sure they will take care of you. I will send them a message for you but I am sorry that is all I can do. Link to comment Share on other sites More sharing options...
vectisitch Posted May 21, 2013 Author Share Posted May 21, 2013 received the drive today thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2013 Corsair Employees Share Posted May 21, 2013 Great news and thank you for letting me know! Link to comment Share on other sites More sharing options...
vectisitch Posted May 21, 2013 Author Share Posted May 21, 2013 new problem, i took it out the packet and tried to format it to ntfs and now it's got the same problem, won't format and not recognised. windows just keeps saying this drove needs formatting but it won't format. this is what the other new drive did Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 22, 2013 Corsair Employees Share Posted May 22, 2013 Please try the format utility from http://www.sdcard.org and see if it will format it back to Fat32. Link to comment Share on other sites More sharing options...
vectisitch Posted May 22, 2013 Author Share Posted May 22, 2013 tried sdformatter 4. doesn't give the option to format to fat32. i'll try 3.1. it didn't work by the way Link to comment Share on other sites More sharing options...
vectisitch Posted May 22, 2013 Author Share Posted May 22, 2013 it says the memory card is write protected please release the write protest switch and try again. Link to comment Share on other sites More sharing options...
vectisitch Posted May 24, 2013 Author Share Posted May 24, 2013 so what do you think? is this one fried too? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 24, 2013 Corsair Employees Share Posted May 24, 2013 Can you try it with another system and just use the default format with SD-format V 3.1 and see if it will format the drive. I have asked our customer service to arrange another RMA at our expense ASAP. Link to comment Share on other sites More sharing options...
vectisitch Posted May 25, 2013 Author Share Posted May 25, 2013 thanks RAMGUY. i tried it on my laptop and it formatted using sdformatter. i then tried to format it on the laptop to ntfs and it is now working great. not sure whats happening with my usb3 front ports but thanks again Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 28, 2013 Corsair Employees Share Posted May 28, 2013 NP I have ran into that on several flash drives not only ours and I cant seem to put the blame on any one thing but that SD Format tool seems to always work for me. Please let me know if it happens again. Link to comment Share on other sites More sharing options...
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