johnstrasser Posted May 14, 2013 Share Posted May 14, 2013 I have not *yet* pulled apart the system to press the self test button (or even pull anything else out) & I've barely searched the forums yet (will do tonight) Symptoms: While running (no real pattern on timing or what I'm doing) the computer will suddenly shut down and then attempt to start up again. This will proceed until it eventually restarts. Today upon startup the "Intel supervisor" reported a potential problem with the powersupply and wouldn't boot until I "pressed a key". At the moment I do NOT have corsair link installed though it's on my list. The system is plugged into a battery/surge suppressor (everything there is working fine) Anyone else have this issue? Fwiw, I purchased this in January 2013 Thanks in advance John Link to comment Share on other sites More sharing options...
peanutz94 Posted May 14, 2013 Share Posted May 14, 2013 Just pull your cables out of the back of PSU to do the selftest. You should be able to do that without having to tear anything apart. What are the voltages being reported in your BIOS for the 12v5v, and 3.3v rails? Link to comment Share on other sites More sharing options...
johnstrasser Posted May 14, 2013 Author Share Posted May 14, 2013 Just got home, turned the system on and had the same problem. After several attempts I got into the bios - and right now the system actually stopped trying to reboot and just stopped. I haven't yet tried to turn it back on manually so I'm using a tablet to type this. On the positive side I'm now convinced it's not a weird OS bug. Anyway you requested voltages: 12 volt rail: 12.03 5 volt rail: 5.16 3 volt rail: 3.31 SDRAM: 0.71 CPU 1 core: 1.04 PCH: 1.04 (bouncing between) 1.05 3 volt standby: 3.32 Fwiw, this is the most ridiculously over specced system I've ever put together <grin> so there's no over clocking no nuthin. Though I may play with that later when I get time. Link to comment Share on other sites More sharing options...
johnstrasser Posted May 15, 2013 Author Share Posted May 15, 2013 It appears that now coming back from a cold boot is even worse. Just had it happen again where the MB forced a shutdown as a result of a "catastrophic" power supply problem Link to comment Share on other sites More sharing options...
peanutz94 Posted May 15, 2013 Share Posted May 15, 2013 Even though the voltages look fine, i would still go ahead and have it replaced. You can use the link on the left to request your RMA. Link to comment Share on other sites More sharing options...
johnstrasser Posted May 16, 2013 Author Share Posted May 16, 2013 RMA done & replacement on the way :) Thanks for your help Link to comment Share on other sites More sharing options...
johnstrasser Posted May 24, 2013 Author Share Posted May 24, 2013 FYI - they sent a new 860 and the 'puter now runs better than before. In fact in the old PSU the yellow insulation on one of the coils can be seen to be burnt up. Thank Corsair for the rapid fix. Link to comment Share on other sites More sharing options...
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