Artosis Posted May 13, 2013 Share Posted May 13, 2013 My K90 does not work all of sudden. I do not think the USB cable is broken that easy. I didnt bent or do anything to it. I just turn on my PC, but it does not recognize anymore. I tried couple of computers and it does not work. The blue light blink once in a while. Here is the message i received in the notification area USB Device Not Recognized One of the USB devices attached to this computer has malfuntioned, and Windows does not recognize it. For assistance in solving this problem, click this message Link to comment Share on other sites More sharing options...
Toasted Posted May 13, 2013 Share Posted May 13, 2013 Have you tried reinstalling the drivers? Do the L.E.D.s stay lit when plugged in? Link to comment Share on other sites More sharing options...
Artosis Posted May 13, 2013 Author Share Posted May 13, 2013 Have you tried reinstalling the drivers? Do the L.E.D.s stay lit when plugged in? It blinks couples of times. How can i install the driver when it does not detect the keyboard?:[pouts: Link to comment Share on other sites More sharing options...
Toasted Posted May 14, 2013 Share Posted May 14, 2013 Request an RMA to replace the keyboard. Link to comment Share on other sites More sharing options...
Artosis Posted May 14, 2013 Author Share Posted May 14, 2013 Request an RMA to replace the keyboard. it is too late, it is more than a year :[pouts: I cant believe it just dies after the warranty is expired :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 14, 2013 Corsair Employees Share Posted May 14, 2013 Our warranty is two years. We'll be more than happy to replace it for you. Link to comment Share on other sites More sharing options...
Artosis Posted May 15, 2013 Author Share Posted May 15, 2013 Our warranty is two years. We'll be more than happy to replace it for you. oh thank God. How can i file a replace? I dont have my reciept which i purchase the keyboard at Fry? It is ok? It had been more than a year. I throw it away :( I always had trust in Corsair, so i never expect this to happen. I own a lot of Corsair products, and I never have to replace any of them Link to comment Share on other sites More sharing options...
Toasted Posted May 16, 2013 Share Posted May 16, 2013 Request an RMA to replace the keyboard. corsair.force.com Link to comment Share on other sites More sharing options...
Artosis Posted May 18, 2013 Author Share Posted May 18, 2013 I request the RMA for my K90 keyboard. The system tells me that there will be a response in 8 hours. I waited for 2 days, and no update whatsoever. Here is my ticket number 6019104 Link to comment Share on other sites More sharing options...
wytnyt Posted May 18, 2013 Share Posted May 18, 2013 I request the RMA for my K90 keyboard. The system tells me that there will be a response in 8 hours. I waited for 2 days, and no update whatsoever. Here is my ticket number 6019104 you wont get a response till monday when their open,but mods do check in periodically on the weekends so they may still see this sometimes a rma can be slow due to several factors and if this happens you can just call them Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 18, 2013 Administrators Share Posted May 18, 2013 I've poked someone to approve it. Link to comment Share on other sites More sharing options...
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