gotendbz1 Posted May 13, 2013 Share Posted May 13, 2013 the fan headers on the pump seem to not working. I tried all 3 speed settings with no luck. Is there a on/off switch for it or do I need to rma this thing. Link to comment Share on other sites More sharing options...
wytnyt Posted May 13, 2013 Share Posted May 13, 2013 the fan headers on the pump seem to not working. I tried all 3 speed settings with no luck. Is there a on/off switch for it or do I need to rma this thing. did you try resetting it?theres a procedure for that in stickys Link to comment Share on other sites More sharing options...
gotendbz1 Posted May 13, 2013 Author Share Posted May 13, 2013 did you try resetting it?theres a procedure for that in stickys yea tried the reset from the link above with no luck. Link to comment Share on other sites More sharing options...
wytnyt Posted May 13, 2013 Share Posted May 13, 2013 you can try a uninstall/install sometimes that works ,also running your usb to an exterior rear port may help but most likely your looking at a rma ramguy will likely further advise you on this tomorrow afternoon.. Link to comment Share on other sites More sharing options...
gotendbz1 Posted May 13, 2013 Author Share Posted May 13, 2013 you can try a uninstall/install sometimes that works ,also running your usb to an exterior rear port may help but most likely your looking at a rma ramguy will likely further advise you on this tomorrow afternoon.. usb? I don't seem to have this, am I missing something. But I have reseated and still no luck. Link to comment Share on other sites More sharing options...
Bryman Posted May 13, 2013 Share Posted May 13, 2013 Mini USB to regular USB he means Doesn't come with unit Link to comment Share on other sites More sharing options...
gotendbz1 Posted May 13, 2013 Author Share Posted May 13, 2013 went ahead and tried to rma unit and getting the following problem. standard and express are greyed out. any help or do I have to call in. http://i41.tinypic.com/2gwiavs.png Link to comment Share on other sites More sharing options...
wytnyt Posted May 13, 2013 Share Posted May 13, 2013 for advanced rma,a call in is needed Link to comment Share on other sites More sharing options...
gotendbz1 Posted May 15, 2013 Author Share Posted May 15, 2013 for advanced rma,a call in is needed put in a request for rma on Monday and haven't heard anything back at all. rma#6017372 was told I should hear something within 8 hours? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 16, 2013 Corsair Employees Share Posted May 16, 2013 I don't understand why you are request an accessory part? What part are you requesting? And does the LED light up on the cooler when you turn the system Link to comment Share on other sites More sharing options...
gotendbz1 Posted May 16, 2013 Author Share Posted May 16, 2013 I don't understand why you are request an accessory part? What part are you requesting? And does the LED light up on the cooler when you turn the system the other 2 options were greyed out, but I still don't get why I haven't got any respond from anyone at corsair. Link to comment Share on other sites More sharing options...
Bryman Posted May 16, 2013 Share Posted May 16, 2013 none of the options should be greyed out...you sure the other ones are greyed out? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 17, 2013 Corsair Employees Share Posted May 17, 2013 Because you requested an accessory part and did not specify what you needed so you need to RMA what product? Link to comment Share on other sites More sharing options...
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