gpasa Posted May 11, 2013 Share Posted May 11, 2013 Hi, I have an USB flash Corsair Survivor GTR 64G that is not working! It stopped working suddenly. When I plug it into the usb port of any of my desktop or laptop mac, the blue led fashes continuously but it doesn't get mounted. It does not even appear into the disk utility In the log I get some results like 11.05.13 13:41:18.000 kernel[0]: USBMSC Identifier (non-unique): 0x48d 0x1168 0x100 11.05.13 13:42:55.153 usbmuxd[93581]: _select_socket (thread 0x100781000): select error receiving message: Invalid argument. 11.05.13 13:42:55.157 usbmuxd[93581]: _AMDevicePreflightWorker (thread 0x100781000): Pair worker could not connect to lockdownd on device 6595: 0xe8000084. Not sure they are all related to the flash drive. What can I do ? Link to comment Share on other sites More sharing options...
RickLewis Posted May 12, 2013 Share Posted May 12, 2013 Me too, pretty much exactly. I have a lot of data on this device, so I downloaded the data recovery program "Recuva" to try to get it back. However, Recuva just tells me "Device not ready" when I try to scan my Corsair Survivor GTR 64GB stick. So I'm stuck. Any hints would be useful. I already tried previously plugging the device into a different computer - several actually - but the result is the same in all cases, ie continuously flashing blue light but no other signs of life. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 15, 2013 Corsair Employees Share Posted May 15, 2013 I am sorry but the only thing I can suggest would be to submit an RMA and we can replace it. Link to comment Share on other sites More sharing options...
gpasa Posted May 17, 2013 Author Share Posted May 17, 2013 I'd like to, but how can I identify the numbers to reclaim an RMA ? Link to comment Share on other sites More sharing options...
gpasa Posted May 17, 2013 Author Share Posted May 17, 2013 done ;-) ok thanks! Link to comment Share on other sites More sharing options...
jeff68400 Posted November 18, 2013 Share Posted November 18, 2013 Hello All I'm the next one : same problem as you guys but in France... Did you go further with data recovery ? Strange this issue... I bought my Survivor August 2011... Just 2 years (sigh!) Where should I fill my RMA ? in the US or in France ? Thanks for your help and regards. Jeff Link to comment Share on other sites More sharing options...
Toasted Posted November 19, 2013 Share Posted November 19, 2013 You can request an RMA here. http://corsair.force.com/ Link to comment Share on other sites More sharing options...
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