GuuZ1982 Posted May 10, 2013 Share Posted May 10, 2013 Ive recently upgraded my pc and reinstalled windows 7. Ive installed the m90 driver (m90 setup 1.0.0.29). i noticed that i wasnt able to enable hardware playback and not able to change the dpi of the mouse. I've googled this and came to the conclusion to reinstall the firmware. Thing couldnt go more wrong. Instead of solving the issue the mouse is moving on its own like there is no tomorrow (up down, left right it goes where it pleases). But i was able to change the hardware playback and dpi... after a reboot these options where gone too. What to do? ive reflashed the firmware 3 times now (version 1.11). So far no succes. Link to comment Share on other sites More sharing options...
Toasted Posted May 11, 2013 Share Posted May 11, 2013 Check and make sure there isn't any dust/hair caught up inside the sensor area. Have you tried a different surface? Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 11, 2013 Author Share Posted May 11, 2013 i'll give that a try. I tried to folllow this links troubleshooting page (http://forum.corsair.com/v3/showthread.php?t=104856) but i dont see corsair as a manufacturer in the list. Besides that i notices that since to day i think (was just 1 led before) 1 and 6 led a lit up and the other 4 are not. Im no longer able to flash the firmware im gettin a message: Cannot open USB device, please plug the device into a USB port or reinstall driver! Link to comment Share on other sites More sharing options...
Toasted Posted May 11, 2013 Share Posted May 11, 2013 Go to the Firmware install folder and double click driver, choose the correct OS Bit, and double click dpinst.exe, then try the steps listed in the thread again. Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 11, 2013 Author Share Posted May 11, 2013 thnx, but how to follow that steps again, i dont c corsair as a manufacturer in the list. --- edit ï was able to execute dpinst.exe but it didnt change a thing. Mouse is still working with the bottum and upper led lit on but i have the same issues as described as above. With another mousemat i have slightly better performance but this is not due the mousemat this mouse worked fine on the ohter mousemat for a year of so. All this happend after flashing the firmware to 1.11. Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 11, 2013 Author Share Posted May 11, 2013 What ever i do i cant seem to figure this one out. Trouble shootin ends with trying to select the driver from the alternative list when i try to update the driver. Corsair is not presented as a manufacturer. Link to comment Share on other sites More sharing options...
Toasted Posted May 12, 2013 Share Posted May 12, 2013 Right click the mouse>properties>details>hardware ids See if the hardware ids are USB\Vid_1B1C&PID_1B31&MI_00 If not, request an RMA to replace the mouse. Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 13, 2013 Author Share Posted May 13, 2013 The VIDS are close to that: HID\VID_1B1C&PID_1B31&REV_0301 HID\VID_1B1C&PID_1B31 HID_DEVICE_SYSTEM_MOUSE HID_DEVICE_UP:0001_U:0002 HID_DEVICE Link to comment Share on other sites More sharing options...
Toasted Posted May 14, 2013 Share Posted May 14, 2013 Manually install the drivers and see if that helps. Right click the device in Device Manger>Update driver>Browse my computer for software>browse to the M90 firmware updater folder/drivers/OS bit version>Next and see if it install the drivers. Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 14, 2013 Author Share Posted May 14, 2013 Did that doesnt change anything about the hardware id's i posted earlier. :(: is it normal that even when the computer is turned of the top and bottum led are lit up? Link to comment Share on other sites More sharing options...
GuuZ1982 Posted May 15, 2013 Author Share Posted May 15, 2013 i've requested a RMA and its been processed and approved. Link to comment Share on other sites More sharing options...
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