swkippy Posted May 9, 2013 Share Posted May 9, 2013 Dear Corsair, A Friend of mine has this Acer Veriton X490G Specs CPU : Core i3 530 @ 2,93 GHz Memory : Samsung 2 x 1gb @ 1333MHz dual channel Chipset / Mainboard : Intel H57 HDD : 160Gb Powersupply : 220W OS : Win 7 - 32bit He told me that his Mini desktop was running kinda slow so after some checking i found out that he was using allot of RAM. so i did a small update and bought a Samsung 840 SSD (120gb) & Corsair XMS3 2x4gb dual channel memory. first i installed windows 7 64 bit on the SSD (cauze the 32 bit only supports up to +- 4gb) and this worked perfect. then i replaced the old memory with the XMS3 and turned it on. Thats were it just got stuck on startup (Bios Screen).. I removed the memory and tried them on my Setup, thought they were maby broke but they work perfectly. Im kinda out of options now, dont really know what to do.. anybody a solution or reason why this isnt working? Greetz, Swkippy Link to comment Share on other sites More sharing options...
peanutz94 Posted May 10, 2013 Share Posted May 10, 2013 Did you clear the BIOS or see if there was a BIOS update for that system? What is the exact part number of the modules you have? I'm wondering if the modules are not compatible. I know some of the I3 CPU need modules made with 256x8 IC and the new modules you have now are 512x8 IC's. They may be incompatible. On your old set , how many chips on each side of the modules are there? If clearing the BIOS first doesn't allow them to boot correctly, then I would wait and see what RamGuy has to say about this. Link to comment Share on other sites More sharing options...
swkippy Posted May 10, 2013 Author Share Posted May 10, 2013 Did you clear the BIOS or see if there was a BIOS update for that system? What is the exact part number of the modules you have? I'm wondering if the modules are not compatible. I know some of the I3 CPU need modules made with 256x8 IC and the new modules you have now are 512x8 IC's. They may be incompatible. On your old set , how many chips on each side of the modules are there? If clearing the BIOS first doesn't allow them to boot correctly, then I would wait and see what RamGuy has to say about this. Yes it seems like there are some bios updates. Im gonna do those first. part number of the Corsair XMS3's are : CMX8GX3M2A1333C9 The old Samsung Ram Modules : M378B2873EH1-CH9 & 1gb 1Rx8 pc3 10600U-09-10-AO. There are 2x4 chips on one side of the module, the other side does not have any chips on it. SWKIPPY Link to comment Share on other sites More sharing options...
swkippy Posted May 10, 2013 Author Share Posted May 10, 2013 I flashed the chipset with the newest bios, this unfortunatly didnt fixed the problem. also a bios reset didnt do the job. Whats next? SWKIPPY Link to comment Share on other sites More sharing options...
peanutz94 Posted May 10, 2013 Share Posted May 10, 2013 The old Samsung Ram Modules : M378B2873EH1-CH9 & 1gb 1Rx8 pc3 10600U-09-10-AO. There are 2x4 chips on one side of the module, the other side does not have any chips on it. For a 1 gig module those would be 128MB IC's then . The 4 gig modules are 512mbIC's and may be too dense for that system to see. I would wait and let RamGuy se this and see what he has to say. Link to comment Share on other sites More sharing options...
swkippy Posted May 12, 2013 Author Share Posted May 12, 2013 Okay thanks! Lets see what the ram guy has to say ;) SWKIPPY Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 14, 2013 Corsair Employees Share Posted May 14, 2013 He is correct I am sorry but your system will not support our DDR1333 modules that we are building now unless they are version# X.1X any of our modules that is version X.2X will be made with 512M X 8 memory IC's and your system will not detect them. Link to comment Share on other sites More sharing options...
swkippy Posted May 16, 2013 Author Share Posted May 16, 2013 According to the Acer Find Compatible Products the CMV4GX3M2A1333C9 should fit, but if there made with 512M ic's they wont be compatible? if not, where can i maby find some that actually work? SWKIPPY Link to comment Share on other sites More sharing options...
peanutz94 Posted May 16, 2013 Share Posted May 16, 2013 According to the Acer Find Compatible Products the CMV4GX3M2A1333C9 should fit, but if there made with 512M ic's they wont be compatible? Correct!. I hate to say this but you may have to go back to ACER to buy the memory from them. What version are the modules you have now? If they are version x.1x they will work. If they are x.2x they would not. Link to comment Share on other sites More sharing options...
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