DWreck Posted May 6, 2013 Share Posted May 6, 2013 Hay, is there any way to go back to 1.0.0? Because the Support Guy completely screwed up. When I had my Light Problem he said to Update Corsair Link, and the H100i to 1.0.5 which I did. Then not only did the Light Problem Not get Fixed but the Pump was Loud too! So without even asking, he made me do an RMA (When I could of just downgraded). Now that I got the new one, it has the exact same Problems! So I waited a week to get a new unit with the exact same Problems, not to mention it takes me hours to remove and re-install that thing in my Cooler Master HAF XB. So I was thinking, if this acts like my old one did, then maybe it will work on 1.0.0 like my old one did? Link to comment Share on other sites More sharing options...
Speed Posted May 7, 2013 Share Posted May 7, 2013 Yep. That's why I'm continuing to read these forums to find out when (if?) CoolIt finally gets their act together. My H100i has v1.0.0 and I'm sticking with it until a rock solid solution comes along, whining fans and all. Link to comment Share on other sites More sharing options...
DWreck Posted May 7, 2013 Author Share Posted May 7, 2013 Yep. That's why I'm continuing to read these forums to find out when (if?) CoolIt finally gets their act together. My H100i has v1.0.0 and I'm sticking with it until a rock solid solution comes along, whining fans and all. Yea, I read about the 1.0.5 Update just being for the Fans. So when I asked about my Pump Light taking to long to change Color's when I turn on my PC, and he said to Upgrade to 1.0.5, I was thinking, "How is that going to help?" But I did it anyway, which started the Pump Problem on top of the Light Problem. Now my New Unit came Stock 1.0.5 and I would really like to see if Downgrading really is all I need, instead of RMAing every week until I get a good one. The worst part of it is, he says it's "Normal"! So it's Normal to hear my H100i Pump from across the room? I doubt that since my Old Unit didn't make a Sound! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 8, 2013 Corsair Employees Share Posted May 8, 2013 The worst part of it is, he says it's "Normal"! So it's Normal to hear my H100i Pump from across the room? I doubt that since my Old Unit didn't make a Sound! If the pump noise is indeed that loud, then that is not normal. Post your ticket # and I'll what I can do about FW 1.0.0 Link to comment Share on other sites More sharing options...
DWreck Posted May 9, 2013 Author Share Posted May 9, 2013 If the pump noise is indeed that loud, then that is not normal. Post your ticket # and I'll what I can do about FW 1.0.0 Thanks here is my Ticket Number: 6006680 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 9, 2013 Corsair Employees Share Posted May 9, 2013 Alright, Thanks. I'll see if I can get it and will reply to you via Sales Force (ticket #) Link to comment Share on other sites More sharing options...
DWreck Posted May 9, 2013 Author Share Posted May 9, 2013 Alright, Thanks. I'll see if I can get it and will reply to you via Sales Force (ticket #) Oh okay, I was wondering why I didn't get a reply in a couple of days. Thanks for the help. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 10, 2013 Corsair Employees Share Posted May 10, 2013 Sorry for the delay, once our engineering team provides me the file, I'll send it over right away. Link to comment Share on other sites More sharing options...
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