M65 Scroll Wheel Issue

[StretchedFlatt]

Hi Guys,

 

this is my first post so apologies if this is in the wrong place but I purchased an M65 Mouse about 6 weeks ago.

 

I absolutely love it but its developed a weird "knocking" sound when I scroll up on the scroll wheel. It doesn't do it when I scroll down and all the other buttons work fine. It also causes the mouse to vibrate in my hand very slightly and I'm pretty sure it didn't do it when I first got it.

 

Its only had light use for browsing and a bit of Sim City/Minecraft so not like its been abused.

 

Is this likely to be something that I can request an RMA for? im in the UK so not sure if that makes any difference.

 

Thanks in advance

Stretch.

[Toasted]

Yes, you can request an RMA to replace the mouse. RMAs are worldwide.

[StretchedFlatt]

Excellent thanks, ive just requested an RMA. Does anyone know if i have to cover the cost to send it to the Netherlands or does the RMA cover that?

 

if i pay it, does it get refunded when they have tested the mouse?

 

thanks

[Toasted]

Yes, you'll pay for shipping to Corsair and Corsair pays shipping for the replacement unit back.

 

If you would like to get a replacement mouse (a new mouse) that has been tested by Corsair before sending it to you, Contact them.

[StenchBag]

Did you provide a lot code? I can't figure out what and where it is.

[Toasted]

You can tick the do not have Lot code.

[StenchBag]

You can tick the do not have Lot code.

 

Oh ok, thanks.