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H60 leaked on my graphics card


Vernal

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At first I thought my graphics card was burnt out but I bought a New graphics card went to put it in but realize the moisture on the hose come to find out it was leaking. Its a good thing I realized it before putting my new graphics cars in my system I replaced my psu and graphics card thinking that was the problem cause my first card smoked and burnt out
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I wonder if the Corsair warranty would cover damage to other components such as the old Duracell battery warranty saying that they'd fix or replace anything damaged by their batteries that leaked or swelled up? I guess liquid cooling is a risk we take when we install it in our systems.
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I wonder if the Corsair warranty would cover damage to other components such as the old Duracell battery warranty saying that they'd fix or replace anything damaged by their batteries that leaked or swelled up? I guess liquid cooling is a risk we take when we install it in our systems.

 

yes with everything,liquid cooling is a risk but its a acceptable rist

i have nearly 7k in 2 builds with hydro's and im comfortable with the risk

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I wonder if the Corsair warranty would cover damage to other components such as the old Duracell battery warranty saying that they'd fix or replace anything damaged by their batteries that leaked or swelled up? I guess liquid cooling is a risk we take when we install it in our systems.

It really depends on the circumstances. Corsair has reimbursed users for damage in the past and will do so on a case by case basis.

 

You would need to fill out an RMA and then ask for a damage claim form. Corsair would probably ask for the cooler and the GPU to be sent to them for testing. If it's found to be a fault of the leak, they would take care of it.

 

And yes,liquid cooling is a risk you take to gain performance . We who use custom loops have no such warranty to fall back on.

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I'm not looking for anything it's cheaper to buy a evo than to ship a damage product

 

Corsair would probably plan an UPS pick-up at their own expense for the damaged parts in this situation.

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I had an older H50 leak on me. Took out my motherboard and GPU. I filed a claim with Corsair and they reimbursed me partially for those parts. I believe I had to pay like 20-30 bucks out of pocket to replace the GPU and Motherboard. I also believe they paid for shipping back.

 

I did get a new H60 and immediately sold it on Ebay and bought there A50 Air cooler they had at the time.

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  • Corsair Employees
I wonder if the Corsair warranty would cover damage to other components such as the old Duracell battery warranty saying that they'd fix or replace anything damaged by their batteries that leaked or swelled up? I guess liquid cooling is a risk we take when we install it in our systems.

 

I am very sorry to hear about this incident. Rest assured that we will take care of this matter as painless as possible. If haven't submitted an RMA, you can use the link on the left and submit the request, then we can take it from there.

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