ShavedApe Posted May 2, 2013 Share Posted May 2, 2013 As the subject suggests firstly the plastic around the swivel area of the cup cracked on the left cup and eventually broke I used cable ties and parcel tape to hold it together so I could continue to use it and it was less than a year old! Now the braided cable has twisted so many times it appears to have broken a wire as it is now not functioning all the time in the left ear. A fiddle with the wire fixes the sound but it’s hardly a solution for an FPS gamer or anyone for that matter. This headset was purchased from scan.co.uk 26/03/2012 Have to say I am a little disappointed at this point I expected more from Corsair this is now the third item I have bought from Corsair recently that has had issues within a year of purchase, some of them even had issues within the first few weeks. First it was my ssd drive second one eventually fixed with firmware after I had to have the first one replaced. Then my k60 again eventually a firmware fix came. Now a headset this is not making me comfortable about buying future products of yours or recommending them to friend and I have to say since I already have and they took my advice I am wondering if I made a mistake there too. My friends usually listen to me as they know I have a relative clue what I am talking about so its a little frustrating to find that my recommendation might be a little premature. I should add I have submitted a request for an RMA on this headset but either way I will need to purchase another headset in the meantime since I dont use pc speakers at all as well as pay for the return assuming I get an RMA this is very frustrating to say the least. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 2, 2013 Corsair Employees Share Posted May 2, 2013 I'm sorry to hear of your issues ShavedApe. If you put in a RMA request, let me know your case number and I'll take care of it for you. Link to comment Share on other sites More sharing options...
ShavedApe Posted May 2, 2013 Author Share Posted May 2, 2013 I already did submit a request as I said in the opening post my ticket # is 6012258 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 3, 2013 Corsair Employees Share Posted May 3, 2013 I already did submit a request as I said in the opening post my ticket # is 6012258 That's why I asked for your ticket number :):. Link to comment Share on other sites More sharing options...
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