vectisitch Posted April 29, 2013 Share Posted April 29, 2013 i just don't believe my luck. i rma'd my dead voyager 16 gb flash drive. i received the new one and plugged it in all new and shiny today. went to format it to ntfs. it says windows can't format this drive. i tried the sd formatter program and got the same thing. it seems that a lot of people are having the same problem and are told to RMA . it costs me £13 to send it back to corsair in holland and it costs £17 for a new drive so i'm not going to bother any more.i'll just have to write it off. A not very happy corsair customer what with this and them turning my RMA down for my force 3 drive. gutted Link to comment Share on other sites More sharing options...
Yellowbeard Posted April 29, 2013 Share Posted April 29, 2013 We'll cover shipping on a 2nd RMA. Go ahead and start the case. Also, RAM GUY asked for a clarification in your other thread. Link to comment Share on other sites More sharing options...
G50EED Posted April 29, 2013 Share Posted April 29, 2013 I have seen it posted elsewhere in these forums that Corsair pays for postage both ways for a 2nd (or 3rd) RMA. Link to comment Share on other sites More sharing options...
vectisitch Posted April 29, 2013 Author Share Posted April 29, 2013 ok,thanks guys. i will start an rma again. Link to comment Share on other sites More sharing options...
vectisitch Posted April 29, 2013 Author Share Posted April 29, 2013 i have submitted an rma which has been approved. do i wait for a paid shipping instruction email now? Ticket 6010959 Link to comment Share on other sites More sharing options...
vectisitch Posted May 1, 2013 Author Share Posted May 1, 2013 i have a link to print out the return slip but it says attach postage? how do i get the free return postage on this?? Link to comment Share on other sites More sharing options...
Toasted Posted May 2, 2013 Share Posted May 2, 2013 Contact customer service via phone/Skype and tell them the replacement USB drive is faulty. You can call them using their toll-free number on Skype. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 6, 2013 Corsair Employees Share Posted May 6, 2013 Yes please contact our customer service and I have sent them a message and asked them to contact you ASAP. Link to comment Share on other sites More sharing options...
vectisitch Posted May 6, 2013 Author Share Posted May 6, 2013 i have had an email from ups with a tracking number . it said A label has been created and is in transit to the collection location. so i now wait for this to arrive by email or by post?? Link to comment Share on other sites More sharing options...
vectisitch Posted May 7, 2013 Author Share Posted May 7, 2013 been picked up today by ups. now just hoping for the managers review on my rma for the ssd Link to comment Share on other sites More sharing options...
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