awoooooga Posted April 20, 2013 Share Posted April 20, 2013 I got an email last night that my replacement had been shipped but the email states: RMA number: 5827244 Corsair Product: CML4GX3M2A1600C9 Quantity Returned: 1 Which seems to be the product code for a 4gb (2x2gb) kit when I returned 2 sets of 8gb (2 x 4gb) sticks. Would there be any reason for this other than an error on the RMA? Thanks in advance. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 22, 2013 Corsair Employees Share Posted April 22, 2013 I have sent a message to our customer service for you but it would be best for you to call them by phone and work this out with them directly. Link to comment Share on other sites More sharing options...
awoooooga Posted April 22, 2013 Author Share Posted April 22, 2013 Would this be something I ring them about now or should I just wait to see if I'm returned what I actually sent as the replacement has already been despatched back to me. Also which number should I ring for UK/EU support? Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 22, 2013 Corsair Employees Share Posted April 22, 2013 Yes please call them now the number is listed under contact on the main site and you can call the toll free number using SKYPE for free. Link to comment Share on other sites More sharing options...
awoooooga Posted April 22, 2013 Author Share Posted April 22, 2013 Just rang up and was told the system is showing that 2 x 8GB kits have been sent back to me, so all is good! Thanks for the help! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 22, 2013 Corsair Employees Share Posted April 22, 2013 NP thanks for letting me know and please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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