bogroll Posted April 20, 2013 Share Posted April 20, 2013 Cable at volume control on lead loose causing loss of sound in right ear. Wiggle it ever so slightly and stereo is back perfectly. take my hands of it and back to one ear. Not ideal. Can I try and open it and fix what is surely a simple re-securing of the usb cable within the volume control? Or would that void the RMA and I'd be screwed? I've treated these cans with respect and never dropped them - have a large hook on the wall so's the don't get knocked around. Advice please, and many thanks for any replies. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 20, 2013 Corsair Employees Share Posted April 20, 2013 Rather than repair it, send it in for an exchange Bogroll. We can replace it for you. Link to comment Share on other sites More sharing options...
bogroll Posted April 20, 2013 Author Share Posted April 20, 2013 Many thanks Ram Guy.. will do. Link to comment Share on other sites More sharing options...
MadnessZ90 Posted April 21, 2013 Share Posted April 21, 2013 I have the same problem on the left ear cup but it rarely happens. Maybe I should request an RMA before it gets worse but my question is: How much time should I wait until I get back my headset or a new one? (I'm from Italy btw) Link to comment Share on other sites More sharing options...
Toasted Posted April 22, 2013 Share Posted April 22, 2013 It depends on the Courier. It may take 1-2 weeks max. Link to comment Share on other sites More sharing options...
bogroll Posted May 1, 2013 Author Share Posted May 1, 2013 I'm in the UK. It took 5 working days to send it off and receive my new one - so thanks Corsair! Cost me 11 pounds RoyalMail - can't complain. BTW. The headset and the box it came in weighs 0.6kg @Madness.. it'll get worse I'm sure. I never once yanked that cable and never walked off to the kitchen with it still on my head, yet it still broke down on me. Link to comment Share on other sites More sharing options...
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