mouse1010 Posted April 19, 2013 Share Posted April 19, 2013 The fan controller on my 600t went out the other day and I just got the RMA approved. Do I need to send in the whole case or can i just take the controller out and sent it in? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 19, 2013 Administrators Share Posted April 19, 2013 Don't send anything in to us. They'll just send you a replacement fan controller. Link to comment Share on other sites More sharing options...
mouse1010 Posted April 19, 2013 Author Share Posted April 19, 2013 So I will be receiving a new fan controller in the mail even though I got an email saying to ship the product in for replacement? Here is the email i received. Thank you for contacting Corsair. We have received and approved your Standard Replacement RMA request. Your RMA # is 6004373. Once Corsair physically receives your item, your replacement will be processed and shipped. For your convenience, click the following link to automatically generate a return address label for your return. Please use this label when shipping parts back to Corsair. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 19, 2013 Administrators Share Posted April 19, 2013 That's just the automated message. Don't send anything in. Link to comment Share on other sites More sharing options...
mouse1010 Posted April 19, 2013 Author Share Posted April 19, 2013 Awesome thanks for the help. Link to comment Share on other sites More sharing options...
mouse1010 Posted May 29, 2013 Author Share Posted May 29, 2013 I still have not received my replacement fan controller. Can I get an update on my RMA? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 30, 2013 Corsair Employees Share Posted May 30, 2013 I am sorry about the delay, I have sent a message to our customer servcie for you and asked them to process this request ASAP. Link to comment Share on other sites More sharing options...
mouse1010 Posted August 22, 2013 Author Share Posted August 22, 2013 I have not had time to deal with the RMA for a while but I just went to check on why I have not received my replacement controller yet and saw that my RMA was closed out. I just opened a new one (RMA #6087810) and I don't want to wait for a few more months to get my replacement. You guys were great when my AX750 went out but this is taking too long. Link to comment Share on other sites More sharing options...
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