ThreeSignups Posted April 19, 2013 Share Posted April 19, 2013 Hi there, About ten days ago I received my Silver 600T from Amazon. Case is great and had a lot of fun building in it, only problem is the headphone jack appears to be a dud. Can't seem to get audio through it, though I can verify the pins on the mobo work when using the same headphone header in a different case. Contacted Corsair for assistance through the corsair.force site, a week or so later no reply so I tried through the corsair/support site. The next day I got an email saying my Accessory Product replacement request had been approved, and that I'd get a shipping confirmation email shortly. I then received an RMA approved email with a shipping label and no other information. So I replied to that asking what exactly I'm supposed to be sending in... pulling out the entire system, undoing all the cable management, and paying to ship a 25 pound case back to Corsair to fix a wonky headphone lead sounds like an awfully expensive (and laborious) way to resolve this. Replying to that email just seemed to automatically open up a new case, though. :confused: Anyways, not sure where or how to proceed. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 19, 2013 Corsair Employees Share Posted April 19, 2013 The order was processed it appears but I do not see the part has shipped out yet. I have sent our Parts department a message and asked them to look into this and update you ASAP. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.