xSoLoBoYx Posted April 18, 2013 Share Posted April 18, 2013 I just received approval for my rma but I wanted to do an express replacement. I contacted customer service and they advised me to submit another ticket as DOA to get that option but when I tried that suggestion the option for express replacement was still not available. Is there any way you can help me with this or is standard replacement the only option? Link to comment Share on other sites More sharing options...
Torment74 Posted April 20, 2013 Share Posted April 20, 2013 6002169# I have the same issue..I want an Express RMA but the option is greyed out on the website and I have not heard from customer services since. Link to comment Share on other sites More sharing options...
peanutz94 Posted April 21, 2013 Share Posted April 21, 2013 xSoLoBoYx & Torment74 You will need to call CS by phone to arrange an advanced replacement for credit card security reasons. Make sure you have your case or RMA number handy and if you are overseas or out of the US you can install SKYPE to make the call to the toll free number for nothing. Sorry, but that is the only way to make this happen at this time. Link to comment Share on other sites More sharing options...
xSoLoBoYx Posted April 24, 2013 Author Share Posted April 24, 2013 Called in again as suggested and I got a rep who helped me and 2 days later my new psu is at the front door. I'm a happy camper, thanks corsair!!! Link to comment Share on other sites More sharing options...
peanutz94 Posted April 26, 2013 Share Posted April 26, 2013 Cool, glad to hear you got things taken care of quickly. Enjoy! Link to comment Share on other sites More sharing options...
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