Dynasty2201 Posted April 18, 2013 Share Posted April 18, 2013 Hey all. I have a pair of HS1's, the USB kind, and have just reformatted my SSD and reinstalled Windows 7. Went to install the HS1 drivers off the disc, and it prompted me to "Please connect the Corsiar USB Headset." I plug it in to the same USB port I always do. Windows does its' thing and the device is ready for use. I click OK on the "Please connect the Corsair USB Headset." Error sound. Click OK again. Error sound. Click OK again. Error sound. "The program might not have installed correctly." Hmm. Download the 1.1 drivers from here: http://www.corsair.com/en/gaming-audio-series-hs1-usb-gaming-headset.html As they're the only ones I can find. Same problem. Doesn't matter if I try another port or not. Doesn't matter if I have them plugged in or not before running the drivers. Same error every time. They work, I just can't install the software and increase the bass etc etc. Any suggestions or ideas are appreciated! Link to comment Share on other sites More sharing options...
Toasted Posted April 19, 2013 Share Posted April 19, 2013 Check Device Manager, Whats the device name for the headset? Link to comment Share on other sites More sharing options...
Dynasty2201 Posted May 1, 2013 Author Share Posted May 1, 2013 Device Manager under Sound shows: HOLTEK USB PHONE Intel® Display Audio Realtek High Definition Audio USB Audio Device Link to comment Share on other sites More sharing options...
Toasted Posted May 2, 2013 Share Posted May 2, 2013 Right Click "USB Audio Device" and click Uninstall. Re-plug the headset in and see if its detected as a Corsair USB Headset. Link to comment Share on other sites More sharing options...
Dynasty2201 Posted May 4, 2013 Author Share Posted May 4, 2013 Thanks for the help so far. I uninstalled it, unplugged it, plugged it back in and it reinstalled as "USB PnP Sound Device." Link to comment Share on other sites More sharing options...
Toasted Posted May 5, 2013 Share Posted May 5, 2013 If possible, try it on another computer and see if it works fine. Link to comment Share on other sites More sharing options...
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