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Concerning RMA/Support Ticket #6002443


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Today I came home from work to be surprised with a UPS package from Corsair China/ Hong Kong.

Replacement fans for H80i, PWM ones, I assumed.

However the package contained 2 x CW-8960002 Mounting Kits, instead of the Fans...


Dear Corsair support, How should I proceed? Shall I update the open ticket or open a new one?


All the best, thanks in advance for your prompt reply and a side note saying, I occasionally deal with China, I "understand" :)

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